> For the complete documentation index, see [llms.txt](https://commanderhelp.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://commanderhelp.verifone.com/commander-help/commander-troubleshooting-guides/loyalty-guides/bp-earnify-loyalty-guides/gilbarco-pos.md).

# Gilbarco POS

Set up Earnify for site on **Gilbarco PassPort + Commander**.

<details>

<summary><strong>Keywords</strong></summary>

**Also called:** BP Mobile setup, Earnify loyalty setup, Gilbarco POS Earnify configuration, PassPort Earnify configuration, Commander mobile payment configuration

**Keywords:** Earnify, BP Mobile, Gilbarco POS, Gilbarco PassPort, PassPort, Commander,\
Manager Workstation, MWS, Mobile Payment Configuration, POS loyalty configuration, EPS Global Configuration, Datalogic scanner, Buypass MID, Site SVB

</details>

{% hint style="warning" %}
Applies only to **Gilbarco POS sites with Commander**.\
Do not use these steps for **VeriFone** or **NCR** sites.
{% endhint %}

### Before you start (inputs you need)

* `Merchant ID`: site-specific **6-digit Buypass MID** (assigned by Fiserv / Payment Host).
* `Site SVB`: site-specific **7-digit SVB** (used to build the Site ID).

{% hint style="info" %}
If you do not know the Buypass MID, contact the BP HelpDesk to retrieve it.
{% endhint %}

### 1) Sign in to Manager Workstation (MWS)

1. On the POS, select **Tools**.

<figure><img src="/files/40c3715227ad65d002e4d319838fdfc3cc742f4e" alt="MWS Menu with Tools option on the button"><figcaption></figcaption></figure>

2. Select **Manager Workstation**.

<figure><img src="/files/6c580e763955b9a8c776a1fbbe1b603c760dd3aa" alt="Manager workstation button screen"><figcaption></figcaption></figure>

3. Select **Sign On**.

<figure><img src="/files/9a1be80de14822b2068eac876837852edaa685c9" alt="sign on"><figcaption></figcaption></figure>

4. Enter manager credentials.
5. Select **Sign On**.

<figure><img src="/files/5877d484c712b33956c3385c931397d6205e38f5" alt="Operator ID and Password lines"><figcaption></figcaption></figure>

### 2) Configure Mobile Payment (PassPort)

1. In Manager Work Station(MWS), go to **Set up → Network → Mobile Payment → Mobile Payment Configuration**.
2. Open the **General** tab.
3. Complete the following field entries

* **`Mobile Provider Name`**: `Mobile Payment`
* **`Enabled`**: `Yes`
* **`Merchant ID`**: `<6-digit Buypass MID>`
  * <mark style="color:$primary;">Note:</mark> Site-specific value, assigned by Fiserv (Payment Host).
  * If unknown, contact BP HelpDesk to retrieve.
* **`Site ID`**: `bppap` + `<7-digit Site SVB>`
  * <mark style="color:$primary;">Note:</mark> `bppap` must be in lower case & no space before SVB
  * Example: `bppap1234567`
* **`Host Address`**: `glb1.na-rsca.bpglobal.com`
* **`Port Number`**: `8495`
* **`Use TLS`**: `Yes`
* **`OCSP Mode`**: `None`
* **`TLS Certificate Name`**: `na-rscs.bpglobal.com`
* **`Host Offline Alert Enabled`**: `No`

4. Select <kbd>**Save**</kbd> button at the top

<figure><img src="/files/3deaee247f6503f1d9b50e5af7c5715f2614b9c5" alt="Mobile payment configuration with options" width="563"><figcaption></figcaption></figure>

{% hint style="success" %}
Save should complete without errors.\
You will verify **Online** status later.
{% endhint %}

### 3) PassPort – Manager Work Station(MWS) Pricebook configuration

#### Pricebook: set Discountable flags (required for discounts)

Earnify reward **discounts** apply only to **loyalty-eligible merchandise** that is also flagged **Discountable**.

{% hint style="info" %}
If the **Discountable** flag is not enabled, items will still **earn points**, but they will **not be discounted**.\
Validate that every department containing discountable merchandise has **Discountable** enabled.\
If a department contains discountable merchandise, the **department discount flag must be set up** (not just the item).\
Merchandise departments typically do not include **Lottery** or **gift cards**.
{% endhint %}

#### Select Department Maintenance (in MWS)

1. Go to **MWS →** **Set Up → Store → Department Maintenance**.

<figure><img src="/files/cd0ba161bc3b7f058abdbacfb49c923a200406fb" alt="On MWS, Set Up, Store, Department Maintenance buttons" width="563"><figcaption></figcaption></figure>

2. Select a department.
3. Double-click it, or select **Change**.

<figure><img src="/files/24e212de9985fd8770c244ba44a896f95a8ed57d" alt="Department list" width="563"><figcaption></figcaption></figure>

4. Check the **Discountable** box.
5. Click on **Save** button.
6. Repeat steps 2-5 for each department with discountable merchandise, except for products that may not be promoted on the app, such as lottery, propane etc.

<figure><img src="/files/dc71f228b77af33246e2c163269a1332bb79d838" alt="Discountable option under Department Maintenance. Save button." width="563"><figcaption></figcaption></figure>

#### If your Pricebook is managed through Back-Office

Mark eligible UPC codes as **Discountable** through the price-book software/tool.

#### Item check (in MWS)

1. Go to **Pricing → Items**.
2. Open the item.
3. Confirm **Discountable** is enabled under **Options**.

### 4) Open Commander Configuration (from MWS)

1. In MWS, go to **Set up → Network → BP**.
2. Select **Commander Interface**.

<figure><img src="/files/09a6167e92dc92eee5083088ca5e0d4c98eb2074" alt="BP and Commander Interface"><figcaption></figcaption></figure>

3. Select **Commander Configuration** from the menu.

<figure><img src="/files/b865ad379fe55d6cf0c0cb8f5bd823ca474bb4a6" alt="Commander Configuration in Commander interface menu"><figcaption></figcaption></figure>

4. Sign into **Commander Config Client** using PassPort Manager credentials

<figure><img src="/files/63174edfc9ef19b24dc32a7c7f04c6e92f4f3aeb" alt="Petroleum C-store login screen"><figcaption></figcaption></figure>

### 5) Commander: POS loyalty configuration

1. In Commander Configuration, go to **Payment Controller → POS Configuration**.

<figure><img src="/files/499ae5cf2e7c8237838b71f6b47f72a32c9e949a" alt="Payment controller and POS configuration"><figcaption></figcaption></figure>

2. Open the **POS** tab.
3. Under **Batch** section, set `Batch Close Period` to `Day`.
4. Under **Loyalty** section, enable all options below:
   * `Loyalty Enabled` must be checked
   * `Multiple Loyalty Discounts in same Transaction` must be checked
   * `Auth on Total` must be checked
   * `EPS PPG precedes POS PPG` must be checked

<figure><img src="/files/394a9c7b5bfded1278f226f3aa29cfb2d15b3292" alt="POS option under POS config and Save button" width="563"><figcaption></figcaption></figure>

5. Select **Save**.

<details>

<summary>OTP prompt will appear when you click <kbd>Save</kbd></summary>

If an OTP prompt appears when you select **Save**:

1. Select `Generate OTP`.
2. Read the **4-digit** code from the Commander device display.
3. Enter it into `One-Time Password`.
4. Select `OK`.

</details>

<figure><img src="/files/98023b33c585177e2093adfad7368009425682fc" alt="OTP prompt screen" width="563"><figcaption></figcaption></figure>

### 6) EPS Global configuration

1. Go to **Payment Controller → EPS Configuration → EPS Global Configuration**.

<figure><img src="/files/6689446c86c5349ca9552cc9795a11bf8957556c" alt="Payment Controller, EPS Configuration and EPS Global Configuration options" width="563"><figcaption></figcaption></figure>

2. Open the **Loyalty** tab.
3. Under **Loyalty Configuration Parameters**, enable:
   * `Enable Alternate ID`
   * `Display Host Messages`
4. Select **Save**.
5. OTP prompt may appear, complete the OTP flow shown above to get the OTP and save the config.

<figure><img src="/files/d67a2b34151f37d01a55eb870b92275bbd501fd4" alt="option under Loyalty and Save button" width="563"><figcaption></figcaption></figure>

### 7) Verify: PassPort Mobile Payment status is Online

1. On the PassPort POS, sign in to **Cashier Workstation (CWS)**.
2. Go to **Network**.
3. Select **Mobile Payment**.
4. Confirm `Network Status` is **Online**.

{% hint style="warning" %}
If status is **Offline**, contact BP Technical Support.
{% endhint %}

<figure><img src="/files/985e203fc1244e91e6e6be23502cc5c5d6562915" alt="Mobile payment status screen(Online or Offline)"><figcaption></figcaption></figure>

### 8) Datalogic scanner issues

Scan the barcode below. Then test with an Earnify app barcode after a reward is claimed.

![](/files/d9680b7bf20bc8933570db6f850dc01cf01a9711)

### Technical Support

For Earnify issues, contact `(888) 274-3578`, option `3`, then `1`.


---

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