Network Functions
This section shows examples of Network Functions and how to configure network functions.
Overview
This section shows examples of Network Functions and how to configure network functions.
Using Network Functions
Navigate to CSR Func > Network Menufrom the POS (While in Sales, CSR Funccan be located on the right-hand side bottom corner of the screen on Topaz and bottom of the screen on Ruby 2) to access the following Network functions:
Pre-authorization
The Pre-authorization function authorizes a given credit card amount and displays the available prepaid card balance before a sales transaction.
Touch Pre-Authorization
When the overlay appears, swipe the card through the card reader
In the overlay, key estimated total sale in even dollars (for example: $20 is entered as [2] [0])
Touch **[OK]**or press [ENTER]
When the approval number appears, touch [OK]
Network Mail
The Network Mail function displays all mail messages from the network since mail was last printed. The messages are cleared after printing. If there are no messages waiting, the terminal dials out for mail.
This function may not be available in all applications.
Touch Network Mail
Mail is present - Mail Report Prints
No Mail is present - NO MORE MAILdisplays
Comm Statistics
The Communication Statistics function prints a report of all communication with the network. The statistics are cleared after the report prints.
Touch Network Comm Statisticsto print communications statistics report
Print Network Log
The Print Network Log function prints a report of up to the last 200 network communication records. This function also clears the network log and allows you to print by category. The most recent transaction prints first.
This function may not be available in all applications.
Touch Print Network Log
In the Network Log menu, touch one of the following:
Print All
Print Batch Transactions
Print Batch Summary
Print By Date
Clear Log
Batch Details Menu
The Batch Details Menu prints current, pending, Out of Balance, and In Balance batch reports.
This function may not be available in all applications.
Press **[NETWORK FUNC]**and touch Batch Details Menu
In the Batch Detail Menu, touch one of the following to print:
Batch Details Current - Current open batch
Batch Details Pending - Closed but not settled batch
Batch Details Out of Balance - Batch out of balance
Batch Details In Balance - Closed batch in which totals agree with the host's totals
Prepaid Functions Menu
The Prepaid Functions Menu is used to configure prepaid cards, PIN-based products, and money transfer cards.
This function may not be available in all applications.
Touch Prepaid Functions Menu
In the Prepaid Functions menu, touch one of the following:
Card Activation
Card Recharge
Balance Inquiry
Card Deactivation
Card Balance Inquiry
The Balance Inquiry function requests the balance of a prepaid card and then prints a receipt from the terminal.
This function may not be available in all applications.
Touch Card Balance Inquiry
Follow instruction on the PIN pad
EBT Voucher Clear
The EBT Voucher Clear is used to send an EBT transaction to the host that was performed in either of the following:
If the point-of-sale or site is down
If the host is offline during an EBT transaction
This function may not be available in all applications.
Touch EBT Function Menu
In the EBT Functions menu, touch EBT Balance Inquiry
In the overlay, touch or press [ENTER] if the account is for food stamps; touch if account is for cash benefits
In the overlay, touch or press [ENTER] if the transaction is a sale; touch if the transaction is a refund
Key <Purchase Amount> and press [ENTER]
Key <approval number> from the voucher and press [ENTER]
Key <voucher number> and press [ENTER]
Swipe card or key account number
Parameter Download
The Parameter Download function downloads information from the network to the terminal.
This function may not be available in all applications.
Touch Parameter Downloadto display parameter download progress.
Configuring Network Functions
The Network Configuration form is used to define network sales and communications.
After any changes are made to Car Wash, POP, or Network parameters including Loyalty, the command “Tools > Refresh Configuration” needs to be executed for the new settings to be applied to fuel and DCRs.
POS Configuration
IFSF
Use Payment Controller > POS Configuration > IFSFto configure EPS communication protocol and POS configuration parameters.
To reflect the IFSF configuration changes, a Tools > Refresh Configuration is mandatory.
VFI POS-POP Configuration
POS ID
The POS workstation number.
POP ID
Enter the POP (PINpad) number assigned to each POS. The default is usually correct.
Secondary POP Configuration
Refer to the P400 Implementation Guide for more information on this feature.
POP ID
Enter secondary POP ID.
Name
Name of the secondary POP.
Lane ID
Lane ID where the secondary POP is placed.
Enabled
Select to enable secondary POP.
IFSF Configuration
EPS IP Address
IP address of EPS.
Device Request Default Timer
The amount of time before a timeout if a timeout is not included in the message from the POS to the EPS. The default should not be changed.
POS Refresh Timer
The amount of time that the POS waits before timing out if no message is received from the EPS.
The default should not be changed.
Request Timeout
Enter the amount of time the Topaz waits for a response to a request to the EPS (numeric, 100 - 5000).
Connection Timeout
The amount of time the POS waits to establish a connection to the EPS.
The default should not be changed.
Response Timeout
Enter the amount of time the Topaz waits for a network transaction to complete (numeric, 100 - 999)
Max Repetition
Enter the maximum number of times the Topaz should try to connect to the network after a communication failure (numeric, 1-9).
Device Waiting Port
The port number at which the POS receives messages from the EPS. The number must match the EPS Device Request port number.
The default should not be changed.
Unsolicited Request Waiting Port
Unsolicited Request Waiting message port.
The default should not be changed.
TLS Configuration
TLS Mode Disabled
Select to disable TLS Mode
Service Waiting TLS Port
Enter the service waiting TLS port number
Card Waiting TLS Port
Enter the card waiting TLS port number
Device Waiting TLS Port
Enter the device waiting TLS port number
Device Request TLS Port
Enter the device request TLS port number
Unsolicited Request Waiting TLS Port
Enter the device request TLS port number
Secondary EPS Configuration
Select EPS
Select secondary EPS
Enable
Select to enable
EPS IP Address
Enter the secondary EPS IP address
Service Waiting Port
Enter the service waiting port number
Card Waiting Port
Enter the card waiting port number
Device Waiting Port
Enter the device waiting port number
POS
Batch
Batch Close Period
Select the period when the batch is closed.
Day – Period 2 (Close Daily)
Shift – Period 1 (Close Shift)
Loyalty
Loyalty Enabled
Loyalty Enabled is selected and uneditable if any of the Loyalty Programs in Configuration Client > Payment Controller > EPS Configuration > PCATS Loyalty Configuration is enabled.
Loyalty Enabled is disabled and uneditable if none of the Loyalty Programs in Configuration Client > Payment Controller > EPS Configuration > PCATS Loyalty Configuration is enabled.
Multiple Loyalty Discounts in same Transaction
Select to enable multiple loyalty discounts in the same transaction.
Auth on Total
Check to send an authorization request to the loyalty network when the [TOTAL KEY] is pressed.
Force Cash Receipt
Select to determine whether a receipt is printed for every cash transaction.
Misc
Message display duration (Secs)
Enter a number to display network message in seconds.
Print Customer copy
Select to print customer copy of receipt.
EPS Configuration
EPS Global Configuration
EPS
Use EPS Global Configuration form under Payment Controller > EPS Configuration > EPS Global Configurationto configure EPS Global Configuration - EPS parameters.
Dealer
Site ID
Displays the identification number of the site (ready only).
Site Name
Enter the name to print at the top of all receipts (alphanumeric and special characters, up to 30 characters).
Address Line 1
Enter the street address to print at the top of all receipts (alphanumeric and special characters, up to 18 characters).
City
Enter the city to print at the top of all receipts (alphanumeric and special characters, up to 20 characters).
State
Enter the state to print at the top of all receipts (alphanumeric and special characters, up to 2 characters).
Postal Code
Enter the postal code to print at the top of all receipts (alphanumeric and special characters, up to 20 characters).
Country
Enter the name of the country.
Phone Number
Enter the store phone number (numeric, up to 16 characters).
Locale
Currency Name
Select the currency name.
This configuration should match the configuration on the POS.
If EPS currency code does not match the POS transaction currency code, then the transaction is rejected by EPS.
ISO Currency Code
Non-editable field
Numeric Currency Code
Non-editable field
Currency Symbol
Symbol of the selected currency
Date Format
Select the date format
Language
Select the language
Signature Capture
Refer to the Signature Capture feature reference documentation for information on this feature.
Signature Capture Enabled
Check to enable signature capture.
Cashier Verify Signature
Check to prompt cashier to verify the signature.
Print Signature on Receipts
Check to print signature on all receipts.
Misc
Store and Forward Limit
Enter a number to define a number of store and forward (fallback) transactions.
Data Storage Time (In Days)
Displays the number of days the EPS stores the data.
Security Day Count
Displays the number of days to maximize security.
Clear Velocity Days
Displays the number of hours the velocity awaits to clear an entry.
Network Last Required
Check to enable split tender or requires that the network transaction is last.
Report Masking Enabled
Check to mask credit card account numbers and expiration dates in the reports by printing numbers as asterisks except for the last four digits.
Online Velocity Check Required
Check to enable velocity for online and offline transactions.
Support Outside Cashier Messages
Select to enable cashier messages at DCR.
Cashback
Cashback Enabled
Check to enable cashback.
Force PIN Entry
Enabled and not editable by default.
EMV CB - Wait for Cashier?
Refer to the EMV feature reference documentation for information on this feature.
EBT Cashback Enabled
Refer to the EBT feature reference documentation for information on this feature.
Cashback Fee
Check to enable cashback fee.
Time Synchronization
Controller
Select the controller type for system time.
Select FEP
From the drop-down menu, select the FEP type.
POP
Use EPS Global Configuration form under Payment Controller > EPS Configuration > EPS Global Configurationto configure EPS Global Configuration - POP parameters.
POP Configuration
Add
Click to add POP.
POP ID
Displays POP ID of the corresponding Workstation ID.
Model
Displays POP model.
IP Address
Displays the IP Address, which is used to connect to the FEP.
Port
Displays the port that is used to connect to the FEP.
Connect with TLS
Select to enable to connect with TLS
Secure Port
Displays the secure port that is used to connect to the FEP.
Signature Capture Enabled
Select to enable Signature Capture.
Refer to the Signature Capture feature reference documentation for information on this feature.
Line Item Display Enabled
Select to enable Line Item Display.
Line Item Display Port
Displays the port used by the Line Item Display.
Delete POP
Click to delete the selected POP ID.
Secondary POP Configuration
Refer to the P400 Implementation Guide for more information on this feature.
Add
Click to add POP.
POP ID
Displays POP ID of the corresponding Workstation ID.
Model
Select POP model.
IP Address
Displays the IP Address, which is used to connect to the FEP.
Port
Displays the port that is used to connect to the FEP.
Connect with TLS
Select to enable to connect with TLS
Secure Port
Displays the secure port that is used to connect to the FEP.
Signature Capture Enabled
Select to enable Signature Capture.
Refer to the Signature Capture feature reference documentation for information on this feature.
PINPAD Message
Use to configure the idle and swipe messages that appears on the PINPAD.
EMV Configuration
Refer to the EMV feature reference documentation for information on this feature.
There are two feature references for EMV, “Inside EMV Feature Reference” and “Outside EMV Feature Reference”. Refer to both the feature reference documents to understand this feature.
EMV is the new standard for credit card processing. It describes a transaction between a chip card and an EMV-enabled terminal. EMV transactions are much more secure than magnetic-stripe-card transactions.
To run EMV transactions at a site, EMV must be enabled from the Config Client in the EMV Configurationform, then both the Viper (EPS) and the PIN pads (POPs) need to be configured with a required set of EMV configurations. Some distributions enable EMV by default but check this setting before proceeding on to EMV configuration.
The EMV configurations include:
Certification Authority Public Keys
EMV Terminal Parameters
Set of supported AIDs and their associated parameters
To process EMV chip cards, The EPS system must have all three of those configurations. Depending on the Acquiring host and supporting software (FEP) the configuration data may be populated using:
A PDL download containing the necessary EMV configuration from the host
Pre-populated data based on host specifications
Custom table downloads from Verifone table partners
Refer to your specific FEP documentation to determine which method is used. The EMV Feature Reference Manual also has more details on the configuration.
After the EMV configuration has been configured successfully on the EPS system, the EPS system pushes the appropriate EMV configurations into the POPs as required.
Usually this configuration push to the POPs is transparent to the user but it is prudent to check for any reported errors in pushing the configuration by referring to the “POP Configuration Status” in the EMV Initializationform (Screen Shot Illustrated below).
EMV based transactions may allow stand-in processing to approve transactions even if the online payment host is offline and not available.
EMV data in a transaction allows the system to consider many conditions when making a decision to stand in for a transaction. The system still uses the traditional Magnetic Swipe Read (MSR) data points, but additional EMV data allow for much finer decision points for consideration.
It is important to check that the EMV Standin Parameters are correctly configured. Each FEP has different Standin configuration. Refer to your specific FEP documentation for FEP specific Standin values.
The system also supports manual push of the EMV configuration to specific POPs if required. One example of when this might be required is if a POP is replaced.
Quick Chip Configuration
Refer to the EMV feature reference documentation for information on this feature.
There are two feature references for EMV, “Inside EMV Feature Reference” and “Outside EMV Feature Reference”. Refer to both the feature reference documents to understand this feature.
An EMV Quick Chip (QC) transaction is a faster way to perform EMV transactions. In a QC flow, the chip read, AID selection, 1st Gen AC, EMV completion and card removal can all be done prior to the total amount is entered.
EMV Quick Chip increases payment transaction speed at the POS by changing the POS flow. This means that merchants can begin the authorization process before obtaining the final total amount. The consumer can also insert the payment card and key in the PIN while cashier is still totaling items for purchase. Final total is the last piece of data to be sent for authorization.
Amount
This is a place holder amount used for recognizing if the card can be used for Quick Chip (QC) transaction. When the card is inserted the place holder amount is send as a code to the issuer for recognizing the card for QC transaction.
Quick Chip Setting
Select to enable the feature for the card. This is enabled by default.
LINQ3 Lottery Configuration
This feature is no more supported.
Linq3’s Play at the Pump (PATP) Lottery feature is an integrated lottery solution that offers customers the convenience of lottery ticket purchases while fueling and paying at the gas pump.
The PATP feature delivers lottery sales to the forecourt at the Dispenser Card Reader (DCR) and integrates Verifone’s VIPER Electronic Payment System (EPS).
Verifone Commander interfaces with the Linq3 Lottery host. The host is responsible for receipt prompting, reporting and tracking data, and payment collection.
Configure LINQ3 Lottery in Configuration Client, using Payment Controller > EPS Configuration > Linq3 Lottery Configuration.
FEP Enabled
Enables the Linq3 Lottery feature.
Site ID
Sets the Linq3 Lottery ID which is identical to the Verifone Service ID.
Pump Auth Timeout
Sets the timeout value for the pump authorization (e.g. 60 seconds).
Mode
Set the communication mode to IP communication.
Domain Name
Enter the **[IP Address]**of the Linq3 host for lottery communications.
Port
Enter the **[Port]**of the Linq3 host for lottery communications.
Reporting
Comm Statistics
Troubleshooting
#
Message
Description/Action
E8061
CHARGE TO INVALID
Customer attempted to use a card that had an invalid or empty value at the “ENTER CHARGE TO” prompt on the PINpad.
E8062
PRE-AUTH NOT ALLOWED FOR EBT CARDS
Cannot pre-authorize EBT cards.
E8064
EBT UNAVAILABLE
Network is unable to get authorization from EBT host. Retry
E8067
CHECK AUTHORIZATION UNAVAILABLE
Network is unable to get authorization from the check vendor.
E8069
MUST SETUP EBT MERCHANT ID FIRST
Attempted to use EBT before entering a valid eight-digit EBT Merchant ID.
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