Auto Upgrade and VRSD

The Auto Upgrade feature allows a site to initiate a complete software upgrade without requiring the presence or expertise of a technician (VASC) or intervention from the Verifone HelpDesk.

Overview

The Auto Upgrade feature allows a site to initiate a complete software upgrade without requiring the presence or expertise of a technician (VASC) or intervention from the Verifone HelpDesk.

The software is transferred to the system either by using the Auto_Upgrade.jar program or by an automated remote software download. Verifone Remote Software Download (VRSD) is the name for Verifone's implementation of the automated remote software download.

Refer to the Auto Upgrade feature reference documentation for information on this feature.

If a site is upgrading from release 53.26 or lower to release 55.02 and higher, it is recommended to use the following instructions instead of the Package Sender (Auto_Upgrade.jar):

Back up the site data using the SMS Import/Export Utility.
Perform a manual reload using the Petro Suite Installer.
Restore the site data using the SMS Import/Export Utility.

The alternative software loading methods are VRSD and USB. See the Verifone Commander and POS Software Installation Guides for more details.

Updates to Auto Upgrade feature in Verifone Release 55.02:

Auto Upgrade feature optimized to complete faster:
If there are no changes to Operating System (OS), the OS is not reinstalled. This enables the auto upgrade to be completed faster depending on the devices at the site.
If there are no schema changes, Totals Database is updated using a shell script instead of using XML and enables the auto upgrade to complete faster depending on volume of data at the site.
For optimal troubleshooting of any errors occurring during/after Auto Upgrade, the history of Auto Upgrades are retained on the system.

EOL Devices

From Verifone Commander Release 56.00 software upgrade or software install is blocked on EOL/Legacy Devices (Ruby 2, CommanderCi, Commander 16, RubyCi,Topaz 410) for North America regions.

From Verifone Commander Release 57.00 software upgrade or software install is blocked on EOL/Legacy Devices (Ruby 2, CommanderCi, Commander 16, RubyCi,Topaz 410) for Latin America regions.

AU fails if any legacy/EOL devices are found in the echo system with the following messages depending on the devices found: