Fuel Sales reorg sample

Sample task-first reorganization for the Fuel Sales chapter.

Overview

Use this sample to review a cleaner structure for Fuel Sales.

It keeps the same subject matter. It changes the order and grouping.

This is a draft structure. It does not replace the current Fuel Sales page.

Start by task

Choose the task that matches the sale flow:

• Prepay fuel — customer pays before fueling.

• Preset fuel — set a fuel limit, then collect payment after fueling.

• Postpay fuel — bring a completed fuel sale into the transaction.

• Pump control — approve, stop, restart, or view pump activity.

• Exceptions — move prepay, convert fuel MOP, add tax changes, or reprint tickets.

Proposed page split

1. Fuel Sales overview

Keep this page short. Use it as the entry point.

Include:

• sale types and when to use each one

• pump status basics

• links to task pages

2. Prepay fuel sales

Move these tasks together:

• Prepay Fuel Sale by Amount

• Prepay Fuel Sale by Volume

• Prepay Fuel Sale with Merchandise

• Rest In Gas

• Fuel Prepay Move

• Clear Reserve

3. Preset and postpay fuel sales

Move these tasks together:

• Preset Fuel Sale by Dollar Amount

• Preset Fuel Sale by Volume

• Postpay Fuel Sale

• Manual Fuel Sale

• Fuel Convert

4. Discounts and tax handling

Move these tasks together:

• Fuel Discount with Fuel Disc Key

• Fuel Discount from Other Fuel

• Postpay Fuel Tax Exemption or Addition

• Fuel Tax Exemption

• Fuel Tax Addition

5. Pump control and status

Move these tasks together:

• Approve One Calling Pump

• Approve All Calling Pumps

• Disapprove a Pump

• Restarting a Stopped Pump

• Stop One Pump

• Stop All Pumps

• View Due Fuel Sales

• View Pump Status

6. Receipts, tickets, and troubleshooting

Move these tasks together:

• Fuel Ticket Print

• DCR Ticket Print

• fuel sale status tables

• error messages

Sample opening rewrite

What you can do in Fuel Sales

Use Fuel Sales to start, control, and complete fuel transactions.

Common flows are:

• Prepay for customers who pay before dispensing.

• Preset for customers who need a fixed dollar or volume limit.

• Postpay for customers who fuel first and pay inside.

Open Fuel Manager for site controls and configuration.

Choose the right workflow

Use prepay when

• the customer pays before dispensing

• the site requires prepay-only operation

• the cashier needs to set a fixed amount or volume first

Use preset when

• the pump must stop at a target amount or volume

• payment is collected after dispensing

• the cashier needs to authorize a limited sale quickly

Use postpay when

• the customer already dispensed fuel

• the sale is due inside

• the cashier needs to add the fuel line to the current transaction

Sample task section

Prepay fuel by amount

Use this flow when the customer pays a fixed amount before fueling.

1

Select the pump

Press [PREPAY] and enter the pump number.

2

Confirm the selection

Press [ENTER].

3

Enter the prepay amount

Enter the amount. Then select the method of payment.

4

Complete the sale

Finish tender. The pump is approved for the prepaid amount.

What happens next

• The pump stops at the prepaid amount.

• The pump can stop sooner if the tank fills first.

• If the sale needs to move, use Fuel Prepay Move.

Sample support section

Pump statuses to know first

Focus on the statuses that change cashier action:

• Calling — approve the pump if manual approval is required.

• Reserved — a prepay sale is attached to the pump.

• Due — bring the sale into the transaction and tender it.

• Stopped — the pump was stopped at the POS.

• Offline — the controller is not communicating with the pump.

Why this structure scores better

This structure improves quality because it:

• starts with user tasks

• reduces duplication

• separates operations from reference tables

• makes scanning faster

• gives each workflow a clear home

Next step

If this direction works, apply the same pattern to the live Fuel Sales chapter and split the long sections into dedicated child pages.