Card Balance Inquiry
Accessing the Card Balance Inquiry function: CSR Functions > Network Manager > Card Balance Inquiry
The Card Balance Inquiry function requests the balance of prepaid, EBT or loyalty cards, then prints a receipt from the POS terminal.
Card Balance Inquiry Access
Select [Card Balance Inquiry] from the POS Network Menu.
Card Balance Inquiry Steps
1
Direct Customer
Direct the customer to complete the requested information on the PIN pad.
2
Balance Receipt
After completion of the balance request, the POS terminal prints the prepaid or loyalty card balance.
The POS display returns to the Network Manager menu; the PIN pad display returns to the idle screen.
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