Card Balance Inquiry

Accessing the Card Balance Inquiry function: CSR Functions > Network Manager > Card Balance Inquiry

The Card Balance Inquiry function requests the balance of prepaid, EBT or loyalty cards, then prints a receipt from the POS terminal.

Card Balance Inquiry Access

Select [Card Balance Inquiry] from the POS Network Menu.

Card Balance Inquiry Steps

1

Direct Customer

Direct the customer to complete the requested information on the PIN pad.

2

Balance Receipt

After completion of the balance request, the POS terminal prints the prepaid or loyalty card balance.

The POS display returns to the Network Manager menu; the PIN pad display returns to the idle screen.