> For the complete documentation index, see [llms.txt](https://commanderhelp.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://commanderhelp.verifone.com/customer-documentation/petro-and-c-store/commander-and-integrated-pos/buypass-network-manager-and-reports-reference/network-manager/card-balance-inquiry.md).

# Card Balance Inquiry

Accessing the Card Balance Inquiry function: **CSR Functions > Network Manager > Card Balance Inquiry**

The Card Balance Inquiry function requests the balance of prepaid, EBT or loyalty cards, then prints a receipt from the POS terminal.

### Card Balance Inquiry Access

Select **\[Card Balance Inquiry]** from the POS Network Menu.

### Card Balance Inquiry Steps

{% stepper %}
{% step %}
**Direct Customer**

Direct the customer to complete the requested information on the PIN pad.
{% endstep %}

{% step %}
**Balance Receipt**

After completion of the balance request, the POS terminal prints the prepaid or loyalty card balance.
{% endstep %}
{% endstepper %}

The POS display returns to the Network Manager menu; the PIN pad display returns to the idle screen.


---

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