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EPS Secure Reports

Accessing EPS Secure Report: CSR Functions > Network Manager > EPS Secure Reports The EPS Secure Reports menu allows access to EPS secure reports and contains the following menu items:

  • Terminal Batch Detail Report

  • Exception Log Report

  • InComm Reports

  • Print Totals Report

  • Loyalty PPU Transaction Detail Report

  • Line Item Discount Detail Report

  • Terminal Batch Loyalty Detail Report

  • PropFleet Unconfirmed Transaction Report

  • Secure Print Totals Report

EPS Secure Reports Access

The Network Reports menus and functions are controlled by the EPS and may change at any time.

1

EPS Secure Reports

Select [EPS Secure Reports] from the POS Network Menu.

2

OK or Cancel

Select [OK] to accept and continue, or [CANCEL] to exit.

3

Secure User

Enter an established Secure User Login User ID and Password.

4

OK or Cancel

Select [OK] to accept and continue, or [CANCEL] to exit.

The secure user ID is not the same as the POS login. The secure user ID and password are configured from Manage Users in Configuration Client. Refer to the Commander Site Controller User Reference for more information.

The EPS Secure Reports menu is displayed.

Terminal Detail Report

Accessing Terminal Detail Report: CSR Functions > Network Manager > EPS Secure Reports > Terminal Detail Report

The Terminal Batch Details Report function prints the terminal batch detail associated with the POS.

Select [Terminal Detail Report] from the EPS Secure Reports menu.

The EPS prompts for the terminal batch number. If zero is entered, the EPS prints the current open terminal batch.

1

Terminal Batch Number

Enter the Terminal Batch number.

2

[OK] or [CANCEL]

Select [OK] to accept and continue, or [CANCEL] to exit.

Report Details

  • TERMINAL BATCH: Terminal batch number.

  • MM/DD/YY HH:MM:SS: Date in Month, Date, and Year format and time in hour, minutes, and seconds format.

  • DLR #: Dealer identification number.

  • WORKSTATION ID: Workstation identification number.

  • ACQUIRER BATCH #: Sequential batch number selected for the report.

  • ACCOUNT NUMBER: Card account number.

  • TYPE: Transaction card type.

  • REFERENCE #: Transaction sequential reference number.

  • TOTAL: Transaction total.

  • SALES TOTAL: Gross sales amount.

  • SALES ADJUST: Sales Adjustment amount.

  • BATCH TOTAL: Net sales amount.

Exception Log Report

Accessing Exception Log Report: CSR Functions > Network Manager > EPS Secure Reports > Exception Log Report

This report prints the corrupt payment batches for a particular day. It displays the batch totals as well as the details of all the transactions for that batch.

Select [Exception Log Report] from the EPS Secure Reports menu.

Report Details

  • TERMINAL ID: Terminal batch ID number.

  • DATE: MM/DD/YY HH:MM:SS: Date in Month, Date, and Year format and time in hour, minutes, and seconds format.

  • MERCHANT ID: Merchant identification number.

  • ACCOUNT: Card account number.

  • APPRVL CODE: Approval code from the host.

  • AMOUNT $: The exception amount.

  • TOTALS Count: Number of exceptions and total amount.

InComm Reports

Accessing InComm Reports: CSR Functions > Network Manager > EPS Secure Reports > InComm Reports

InComm is a third-party provider of gift cards, stored value cards (private label gift cards), and prepaid items.

InComm Reports function is for sites using integrated InComm.

Select [InComm Reports] from the EPS Secure Reports menu.

The InComm Reports menu is displayed.

InComm: Terminal Batch Detail Report

Accessing Terminal Batch Detail Report: CSR Functions > Network Manager > EPS Secure Reports > InComm Reports > Terminal Batch Detail Report

The Terminal Batch Summary Report contains separate sections for each of the transaction types that are supported. Each section shall contain total amount and count of transactions.

The EPS prompts for the terminal batch number. If zero is entered, the EPS prints the current open terminal batch.

Select [Terminal Batch Detail Report] from the InComm Reports menu.

Report Details

  • TERMINAL ID: Terminal batch ID number.

  • DATE: MM/DD/YY HH:MM:SS: Date in Month, Date, and Year format and time in hour, minutes, and seconds format.

  • DAY SEQ#: Sequence number.

  • TYPE: Transaction card type.

  • ACCOUNT NUMBER: Card account number.

  • REFERENCE #: Transaction sequential reference number.

  • TOTAL: Transaction total.

InComm: Exception Report

Accessing Exception Report: CSR Functions > Network Manager > EPS Secure Reports > InComm Reports > Exception Report

The Exception Report contains details of transactions that reached max retry threshold for the EOD and were moved to the Exception Log. This contains account numbers in the clear.

The EPS prompts for the terminal batch number. If zero is entered, the EPS prints the current open terminal batch.

Select [Exception Report] from the InComm Reports menu.

Report Details

  • TERMINAL ID: Terminal batch ID number.

  • DATE: MM/DD/YY HH:MM:SS: Date in Month, Date, and Year format and time in hour, minutes, and seconds format.

  • DAY SEQ#: Sequence number.

  • TYPE: Transaction card type.

  • ACCOUNT NUMBER: Card account number.

  • REFERENCE #: Transaction sequential reference number.

  • TOTAL: Transaction total.

Same report information found in the Print Totals Report (non-secure host report) option in CSR Functions > Network Manager > EPS Network Functions.

Line Item Discount Detail Report

Same report information found in the Line Item Discount Detail Report (non-secure host report) option in CSR Functions > Network Manager > EPS Network Reports. The card numbers are not masked in secure reports.

Loyalty PPU Transaction Detail Report

Same report information found in the Loyalty PPU Transaction Detail Report (non-secure host report) option in CSR Functions > Network Manager > EPS Network Reports. The card numbers are not masked in secure reports.

Terminal Batch Loyalty Detail Report

Same report information found in the Terminal Batch Loyalty Detail Report (non-secure host report) option in CSR Functions > Network Manager > EPS Network Reports. The card numbers are not masked in secure reports.

Secure Print Totals Report

Same report information found in the Secure Print Totals Report (non-secure host report) option in CSR Functions > Network Manager > EPS Network Reports. The card numbers are not masked in secure reports.

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