Welcome to the Help Center - Guides to support and troubleshoot your Verifone devices

Identifying Topaz XL 310 vs Topaz XL 410

Updated January 2024

How to Identify a Topaz XL 310 vs 410?

When trying to identify the model type of a Topaz XL, please reference the 3 areas listed below. The areas highlighted in red, draw attention to the key differences between the Topaz XL 310 and 410.

DIAGNOSTIC PANEL

The Topaz XL 310 has a RED soft reset button.

Topaz XL 310 (Red Reset Button)

The Topaz XL 410 has a BLACK soft reset button.

Topaz XL 410 (Black Reset Button)

BACK PANEL

The Topaz XL 310 has Metal audio jacks side by side.

Topaz XL 310 (Horizonal/Metal Audio jacks)

The Topaz XL 410 has a Red and Green audio jacks above each, to the right of an HDMI jack.

Topaz XL 410 (Vertical red/green Audio jacks)

LABEL ON THE BOTTOM OF THE TOPAZ

The label on the bottom of the unit will list the Part Number showing 310 or 410.

Last updated