Commander Central User Guide
Verifone Commander Central lets you manage sites, users, reports, and configuration from one place.
Use this guide to onboard sites, control access, monitor activity, and push supported changes remotely.
What you can do
Build a business hierarchy that matches your organization.
Add and manage sites one at a time or in bulk.
Control access with roles, account types, and user setup.
Monitor site status, reports, and cloud connectivity.
Configure supported site and payment settings remotely.
Some forms only work on supported Commander software releases. Unsupported forms show an upgrade message in the application.
Start here
Introduction covers system requirements, supported releases, account signup, and how synchronization works.
Hierarchy explains how to structure your organization before adding sites.
Sites shows how to onboard stores and manage site records.
Dashboard gives you a central view of status, tasks, and available features.
Common workflows
Set up your Hierarchy.
Add sites from the Sites section.
Define permissions in Roles and review Account Types and Features.
Add users with Create User.
Manage supported remote settings in Site Configuration and related feature pages.
Manage your organization
Hierarchy helps you map national, regional, and store-level structure.
Sites covers site onboarding, site details, edits, and transfers.
Roles, Create User, and My Account cover user administration.
Configure sites remotely
Site Configuration is the main entry point for cloud-managed site settings.
It includes store operations, promotions, payment operations, and forecourt-related setup.
Use these sections for specific feature areas:
Password Management (Enterprise), Loyalty (Enterprise), Mobile Payment (Enterprise), and Primary Payment (Enterprise) for enterprise configuration.
Forecourt, Devices, and System Settings for site-level operations.
Major Oil Policy, External Access Approval, and VIPER (EPS) Table Management for specialized workflows.
Monitor status and access
Dashboard shows feature access, setup progress, and status.
Reports provides near-real-time access to transaction, asset, and summary reporting.
Access Control, VASC Access, and Partner Access help manage who can reach site resources.
Connectivity and synchronization
Connect Device to Cloud explains how to connect Commander to Commander Central.
One-Time Password covers OTP-enabled access flows.
Appendix contains additional reference details.
Build your hierarchy before bulk site onboarding. This makes site setup faster and easier to manage.
Key requirements
Supported Commander software starts at release
53.35+.Use a current version of Edge, Chrome, Firefox, or Safari on a computer.
Sites need a supported Commander, MNSP, and broadband access.
How sync works
Changes sent from Commander Central apply immediately.
Local Commander changes sync to Commander Central every 15 minutes.
You can force a refresh from Tools → Refresh Configuration in Configuration Client.
Replicate Configuration can copy supported datasets from one site to multiple sites.
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