My Account

The My Account section allows you to view and edit details regarding your specific user account including your name, language, and password. To view your account information, click on the profile icon in the top right corner of the Verifone Commander Central web page after logging in. Select My Account from the drop down.

The first page will display the account’s General Information. To make any changes select the Edit User button in the lower right corner.

First name, Middle name, Last name	Displays the users First, Middle (Optional), and Last (Optional) Name. Note: For some users the First Name may display the users email address or their first and last name. This can be updated in Edit User.
Organization	Displays the organizations (company) name to which the user belongs.
Organization ID	Displays the Organization ID assigned to the company. This is a unique ID that is specific to the organization.
Email	Displays the user’s email address.
Phone Number	Displays the user’s phone number.
Roles	Displays all user roles assigned to the user. Role assignments cannot be changed in My Account. They are changed under Administration > Users.
Status	Displays if the account is enabled or disabled.

Changing Password

1

Log in

To change your password, login with your current username and password.

2

Profile Icon

Select the profile icon in the top right corner of the Verifone Commander Central website and choose My Account.

3

Edit

Select the Edit user button under the General Information section.

4

Change Password

Towards the bottom of the page select the Change password button.

5

Password

Enter the current password in the first field. Type in the new password in the new password and Confirm new Password fields. Select Update to apply the new password.

• Passwords must be at least eight characters long and contain at least 1 number, at least one capital letter, at least one lowercase letter, and at least 1 symbol.

• Passwords must be different from the users’ last 10 passwords.

Forgot Password

In the event a user has forgotten their password, there is a Forgot Password option on the login screen of Verifone Commander Central.

1

Email Address

To reset your password, enter your email and select the submit button. After the email has been sent, the user can no longer log in with their previous password. The user must reset their password following the email instructions.

2

New Password

After the password has been reset, the user must log in with the new password.