Reports
There are three different reporting options currently available within Verifone Commander Central: Site Assets, T-Log Viewer, & Summary Report. Reports are located under Commerce > Petro Reports.
Site Asset Reports
The site asset report provides an overview of all devices connected to the Commander at the onboarded locations. To locate the Site Asset Report, select Commerce > Site Assets.
Search Functions in Site Asset Reports
Service ID
To search by Service ID, enter the Service ID in the search field and click Search.
Site ID or Location ID
To search by Site ID or Location ID, click the Service ID drop down and change the selection.
Location ID information is only available in release versions 55.01+.
Name
To search by name within the Hierarchy, click the Hierarchy button and enter the name for which you wish to search, and click Apply.
Item in the Hierarchy
To filter results by item in the hierarchy, click the Hierarchy button and use the checkboxes to select items (i.e., Florida and California in the screenshot below). When you have configured your search, click Apply. The search results will appear on the Site Assets Report page.
The items that appear beside the check boxes under the filter criteria buttons (e.g., Commander, Register, Car Wash in the screenshot above) depend on the equipment that is present at the site(s) you are including in the report.
Reports can be filtered using the following criteria:
Devices
Displays the device type such as Dispenser, Register, Commander, PIN Pad, Other, DCR, etc.
Vendor
Displays the Vendor of the product when applicable. For example, dispensers will show the dispenser brand name when that information is available. Click + Add filter to see this option.
Model
Displays model information available (e.g., Commander > Ruby Ci)
Software
Searches from the specific software for the device. For Commander software, this area displays the Release version of the software. For PIN pads it will display the entire software name and version.
Suite Version
Displays the specific Commander application version and green box version when applicable. Click + Add filter to see this option.
Hierarchy
Allows for the search information to narrow down locations based on their hierarchy organization. Multiple or individual sites can be selected using this option.
Download Site Asset Report
The information shown can be downloaded into a .csv file format and saved to the local computer. If the information is filtered/searched, then the report download will populate with the displayed information.
Selecting Download Report on the Site Assets main page will prompt the report to be downloaded.
Tlog Viewer
The Tlog viewer feature allows for financial transaction logs or transaction journal entries to be viewed from Verifone Commander Central. Only the last 7-days of Tlogs are available for review.
To locate the Site Asset Report, select Commerce > Tlog Viewer.
This feature is only available to Merchants and Retailers.
Search Functions in Tlog Viewer
The Tlog viewer search requires a service ID or a site (one) selected from the Hierarchy drop down to perform a search.
Service ID
(Default) Select Service ID from the drop-down menu to the left of the search criteria text box and enter the site’s service ID.
Date: Predefined
Choose from Today, Yesterday, or up to the last 7 Days.
Date: Custom
Select a date using the calendar controls. You can only select the last 7 days.
Type
Use the check boxes to select Financial and/or Journal entries. Financial is selected by default but can be changed by selecting the Type drop down.
Hierarchy
Use the check boxes to select Site Names from the Hierarchies configured within C-Site.
Add Filter: Trans Types
Use the check boxes to select from the transaction types configured on the system.
Add Filter: Journal Types
Use the check boxes to select from the journal entry types configured on the system.
Results per Page
Select how many entries you wish to view at a time (Default is 10).
Click on the record to view the transaction details. Details will vary based on the transaction type selected. Transaction logs will never display full card numbers.
Download Site Asset Report
Summary Report
The Summary Report provides data about merchandise sales by category and fuel sales. To access the summary report in Verifone Commander Central go to Commerce > Summary Report.
This feature is only available to Retail administrators and their users.
To view the summary report, a date and location must be selected. Location can be located by using the Service ID or the Hierarchy selection. Select the date and sequence number result to view the summary report details.
Only one date can be selected at a time. Reports are archived within Verifone Commander Central and accessible for only one week. The week is based on a calendar week and not the site's day close.
Summary Report Details
Site Information
Shown in the top row. From here, you can click See Site Info to view the site’s information, but this will exit the report and you will have to generate it again.
Period Open/Close
Shows the date selected for the report.
Merchandise Sales
Category
Shows the Category number for the transactions.
Description
Shows the category description for the transactions. This is configured in the POS system itself.
Sales
Shows the sale amount for each transaction.
Void Amount
Shows the dollar amount on sales cancelled by the cashier.
Void Count
Shows the number of cancelled sales.
Overall Total
This row shows the totals for each column for every transaction in the period.
Fuel Sales
Fuel Cnt
Shows the total number of fuel sales transactions.
Fuel Amt
Shows the dollar amount of fuel sales.
Fuel Gallons
Shows the number of gallons of fuel sold per transaction.
Void Fuel Cnt
Shows the total number of fuel sales cancelled by the cashier.
Void Fuel Amt
Shows the dollar amount of cancelled fuel sales.
Drive Off Cnt
Shows the number of fuel sale transactions that were not paid for.
Drive Off Amt
Shows the total dollar amount from unpaid-for fuel sale transactions.
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