Welcome to the Help Center - Guides to support and troubleshoot your Verifone devices
For the complete documentation index, see llms.txt. This page is also available as Markdown.

Site Asset Reports

The site asset report provides an overview of all devices connected to the Commander at the onboarded locations. To locate the Site Asset Report, select Commerce > Site Assets.

Search Functions in Site Asset Reports

1

Service ID

To search by Service ID, enter the Service ID in the search field and click Search.

2

Site ID or Location ID

To search by Site ID or Location ID, click the Service ID drop down and change the selection.

Location ID information is only available in release versions 55.01+.

3

Name

To search by name within the Hierarchy, click the Hierarchy button and enter the name for which you wish to search, and click Apply.

4

Item in the Hierarchy

To filter results by item in the hierarchy, click the Hierarchy button and use the checkboxes to select items (i.e., Florida and California in the screenshot below). When you have configured your search, click Apply. The search results will appear on the Site Assets Report page.

The items that appear beside the check boxes under the filter criteria buttons (e.g., Commander, Register, Car Wash in the screenshot above) depend on the equipment that is present at the site(s) you are including in the report.

Reports can be filtered using the following criteria:

Field
Description

Devices

Displays the device type such as Dispenser, Register, Commander, PIN Pad, Other, DCR, etc.

Vendor

Displays the Vendor of the product when applicable. For example, dispensers will show the dispenser brand name when that information is available. Click + Add filter to see this option.

Model

Displays model information available (e.g., Commander > Ruby Ci)

Software

Searches from the specific software for the device. For Commander software, this area displays the Release version of the software. For PIN pads it will display the entire software name and version.

Suite Version

Displays the specific Commander application version and green box version when applicable. Click + Add filter to see this option.

Hierarchy

Allows for the search information to narrow down locations based on their hierarchy organization. Multiple or individual sites can be selected using this option.

Download Site Asset Report

The information shown can be downloaded into a .csv file format and saved to the local computer. If the information is filtered/searched, then the report download will populate with the displayed information.

Selecting Download Report on the Site Assets main page will prompt the report to be downloaded.

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