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Mobile

Individual site configurations for mobile payments is found under C-Site Management > Configuration > Site Management > Site Name > Payment Operations > Mobile.

Edit Site Details

1

Edit Site

To edit site mobile configurations, navigate to C-Site Management > Configuration > Site Management > Select the Site Name from the list.

2

Mobile

Select Payment Operations > Mobile.

3

Site Settings

The Site Settings are presented by default. Complete the following parameters shown specific to the Mobile Payment Host being configured. See table below for details on each field.

Field/Button
Description

Enable Mobile Payments

Enable to accept Mobile Payments.

Welcome Message

The site’s welcome message (100 characters).

Data Storage Time

The Data Storage Time for retention (0-30 days).

Report

The Mobile Terminal Batch Detail Report is the only report for the format type below.

Format

The combination of these fields are used to set the format type for each report from the report drop-down menu.

The values are “Standard” and “Extended Authorization.” The default format type would be “Standard” for all reports.

In the Chevron distribution, the Mobile Terminal Batch Detail Report will default to Extended Authorization format.

Standard: In this format max limit for authorization number is 14 digits and first 14 digits gets printed. Extended Authorization Format: Min limit for authorization number is 1; no upper limit.

As of now, this feature is applicable only for Mobile Terminal Batch Detail Report.

Edit Program Details

1

Edit Site

To edit site mobile configurations, navigate to C-Site Management > Configuration > Site Management > Select the Site Name from the list.

2

Mobile

Select Payment Operations > Mobile.

3

Programs

The Site Settings are presented by default. To modify the programs, switch the drop-down menu to Program List.

4

Specific MIDs

Use the Select Program drop-down menu under Program List to modify any site specific MIDs. They must have the checkbox enabled to add any site specific details.

5

Additional Details

Use the (+) next to the MID to add additional details such as Store ID, Settlement Employee Number, Settlement Passcode, and Phone Number. See table below for details on each field.

Field/Button
Description

Store ID

The Store Identification (ID) Number.

Site Terminal ID

It is the ID number for the terminal received from the mobile payment host.

Settlement Employee Number

It is the number used by the Verifone Commander for settlement with Mobile Payment Host. The Settlement Employee Number is provided by the Mobile Payment Host.

Settlement Passcode

It is the Passcode used during settlement assigned by Mobile Payment Host.

Phone Number

Store Phone Number.

Copy Mobile Configuration

1

Select the Site Name

To edit site mobile configurations, navigate to C-Site Management > Configuration > Site Management > Select the Site Name from the list.

2

Mobile

Select Payment Operations > Mobile.

3

Copy Mobile Configuration

Click Copy Mobile Configuration from the top right corner of the screen.

4

List of Sites

A list of sites will appear to select a location to copy the configuration from. Use the Hierarchy drop-down menu or the search by name function to narrow down the site. Select the site you want to copy the Mobile Program from.

5

Copy Form

6

Additional Configuration Parameters

Selecting the + next to the MID will allow entry of additional configuration parameters: Store ID, Settlement Employee Number, Settlement Passcode, and Phone number. See table below for details on each field.

Field/Button
Description

Store ID

The Store Identification (ID) Number.

Site Terminal ID

It is the ID number for the terminal received from the mobile payment host.

Settlement Employee Number

It is the number used by the Verifone Commander for settlement with Mobile Payment Host. The Settlement Employee Number is provided by the Mobile Payment Host.

Settlement Passcode

It is the Passcode used during settlement assigned by Mobile Payment Host.

Phone Number

Store Phone Number

7

Apply Changes

After all changes are made, select Apply changes.

Disable Mobile Payments for an Individual Site

1

Edit Site

To edit site mobile configurations, navigate to C-Site Management > Configuration > Site Management > Select the Site Name from the list.

2

Mobile

Select Payment Operations > Mobile.

3

Deselect

Deselect the Enable Mobile Payments check box.

4

Apply Changes

Click Apply changes in the bottom right corner.

Mobile Payment Configuration Troubleshooting

  • Mobile Site Configuration Not Found — If the site is Active, confirm they are on Release 53.41 software or higher. Site Assets can be checked under Reports > Site Assets. Search for the Service ID of the location and then confirm the Verifone Commander’s Software Release is showing 53.41 or higher.

  • Mobile Payment Program Adapter is Blank — The Mobile Payment Program Adapter selection only supports VFI Mobile 1 and VFI Mobile 2. If the program was imported from a site that had FDC Mobile or Local MPPA was selected, then the field will be blank in the Mobile Payment Program after it is imported.

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