Self Checkout
Self-Checkout on the C18 is a customer-facing solution that lets petro station shoppers scan items, pay, and complete their purchase independently, using the C18 touchscreen as a streamlined self-service checkout designed specifically for the petroleum retail environment.
See the Self Checkout User Reference Guide for more information.
Self Checkout requires Verifone Commander 57.00.00 and higher release version.
Global Configuration
Use Store Operations > Self-checkout > Global Configuration to assign global configurations like MOPs, Departments, Sales Parameters and Themes to the Self Checkout devices.
Sales
The Sales Parameters within Global Configuration control how items, pricing, and customer-facing behaviors appear during the self-checkout experience.
Sales Parameters
Show Popular Items On Scan Screen
Displays frequently purchased items as quick select buttons on the scan screen.
Display Item Prices On Buttons
Shows each item’s price directly on its on screen selection button.
Always Print Receipt
Forces the system to print a receipt for every completed transaction.
Print Pay At Counter Ticket
Prints a ticket instructing the customer to complete payment at the counter when required.
Display Caloric Values
Shows calorie information for applicable items on the customer interface.
Inactivity Parameters
Inactivity Timer (minutes)
Sets how long the system waits before treating a session as inactive.
Are You Still There? Timer (sec)
Defines when the system displays a prompt asking the customer to confirm they are still present
Inactivity Action > Void Ticket
Determines whether the system automatically voids the transaction after inactivity.
Print Inactivity Ticket
Prints a ticket indicating the transaction ended due to inactivity.
MOPs
Available MOPs
Lists all payment methods the system supports but are not yet enabled for use.
Selected MOPs
Shows the payment methods currently activated for self-checkout transactions.
Image
Displays the icon or graphic associated with the payment method for customer-facing buttons.
Departments
Available Departments
Lists all departments the system supports but are not yet enabled for use.
Selected Departments
Shows the departments currently activated for self-checkout transactions.
Appearance
The Appearance parameters in self-checkout define how the interface looks and what customers see when they begin their transaction.
Theme
Theme Color
Defines the primary accent color used throughout the UI.
Banner
Sets the top-screen banner image or branding element.
Landscape Background
Specifies the background image used when the screen is in landscape orientation.
Portrait Background
Specifies the background image used when the screen is in portrait orientation.
Welcome Screen
Landscape Image/GIF
The image or animation displayed on the welcome screen in landscape mode.
Fit
Scales the image proportionally to fit within the available space.
Actual Size
Expands the image to fill the entire screen area.
Full Screen
Expands the image to fill the entire screen area.
Portrait Image
The image or animation displayed on the welcome screen in portrait mode.
Fit
Scales the image proportionally to fit within the available space.
Actual Size
Expands the image to fill the entire screen area.
Full Screen
The image or animation displayed on the welcome screen in portrait mode.
Background Color
Sets the solid background color behind images and UI elements.
Message Color
Defines the text color used for welcome screen messages.
Message 1
The primary message displayed on the welcome screen.
Message 2
A secondary message shown beneath or alongside the primary message.
Categories
Categories in self-checkout defines how items are grouped, displayed, and organized within the user interface, allowing retailers to control which product categories appear on-screen, how they’re arranged, and how customers navigate them during the checkout process.
Select Categories
Chooses which product categories will appear on the self-checkout interface.
Name
The internal name assigned to the category.
Display Name
The customer-facing label shown on the screen for the category.
Add Items: PLUs and Menus
Adds specific PLUs or menu groups to the selected category.
Delete Items: PLUs and Menus
Removes PLUs or menu groups from the category.
Type
Indicates whether the entry is a PLU, menu, or other item type.
Item
Identifies the specific product or menu item assigned to the category.
Display Name
Sets the on?screen name shown for the item within the category.
Popular Items
Marks the item as a frequently used shortcut on the scan screen.
Image
Assigns the icon or picture displayed for the item or category.
Discard
Cancels all edits made in the current session and restores the previous configuration.
Apply Changes
Saves and activates all modifications made to the configuration.
Registers
Register configuration in self-checkout defines how each lane is linked to the hardware and product structure it relies on—specifically assigning cash recyclers for automated cash handling and assigning categories so the station knows which product groups and on-screen menus to display. These assignments ensure each self-checkout register operates with the correct cash device, supports the right payment options, and presents the appropriate item categories for customers to browse and select.
Select Register
Chooses which register or self-checkout lane you want to configure.
Cash Register
Assigns the cash-handling device linked to the selected register.
Categories
Available Categories
Lists all categories the system supports but are not yet enabled for use.
Selected Categories
Shows the categories currently activated for self-checkout transactions.
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