Welcome to the Help Center - Guides to support and troubleshoot your Verifone devices

Touch Screen

Touch Screen requires Verifone Commander 56.00 release version.

Touch Screen is located under C-Site Management > Site Management > (Select Site) > Store Operations. Use the following sections to configure the screen panels. The Touch Screen is divided into three sections:

  • Panels — The area within a screen with these panels is collectively referred to as User Panel.

  • Screens — Each screen has a name and can be configured to have up to three panels. All screens appear as tabs on the register. A screen can have only one fuel panel and one parked menu panel. Also, only one fuel panel and parked menu panel can be assigned to a POS register, but these fuel panels and parked menu panels can be included in multiple screens on the register.

  • Registers — Each Register or POS can be configured to have one or more screens.

Panels Configuration

Use Store Operations > Touch Screen > Panel Configuration to configure panels and to configure items assigned to panels.

Panels have the following types:

  • Item Panels

  • Parked Menu Panels

  • Fuel Panels

  • Fuel Details

Item Panels

Use Item Panels form to configure panels that have PLU, Department, MOP, Function or Menu Key items.

Search Item Panel

Search for an existing item panel.

Edit Panel

Edit a selected panel

Select Item Panel

Select the item panel to be edited, deleted, or copied.

Delete

Delete a selected item panel.

Copy

Copy a selected item panel.

Add

Add a new item panel.

Preview

Preview the buttons on an item panel.

View or edit an item panel

Click on Edit Panel.

New functionality has been added in conjunction with Verifone Commander Release 56.00 where the user can use drag and drop with panels, buttons, and screens.

Field/Button
Description

Delete Item

Select and delete an item from the panel.

Add Item

Add an item to the panel using the Item Properties on the right side.

Name

Name of the panel.

Platform

Platform or POS used.

No of Rows

Number of Rows used on the panel.

Utility Panel

Check the box if this is a Utility Panel.

Item Properties

Use to edit existing items or assign properties to new items.

Inactive - It defaults to inactive.

Item Type - Sets the item as a function, department, MOP, Menu, PLU, or Monitor. The next value input is assigned based on the item type.

Line 1 - Enter eight alphanumeric characters.

Line 2 - Enter eight alphanumeric characters.

Text Color - Enter the Hex Color Code for the button label.

Background Color - Enter the Hex Color Code for the button color.

Item Position - Use the arrows to move the item around on the panel. Alternatively, use the mouse or mouse pad to drag and drop the item into a different location on the panel. Also, the user can drag and drop the buttons as well from the screen.

Discard

Remove any changes made to this form.

Save

Save all changes made to this form.

Parked Menu Panels

New functionality has been added in conjunction with Verifone Commander Release 56.00 where the user can use drag and drop with panels, buttons, and screens.

Field/Button
Description

Search Parked Menu

Search for an existing Parked Menu.

Select Parked Menu

Select a Parked Menu for editing.

Assigned Register(s)

Register or POS terminals assigned to the Parked Menu.

Select Menu

Add a menu to a Parked Menu.

Text Color

Enter the Hex Color Code for the button label.

Background Color

Enter the Hex Color Code for the button color.

Delete

Delete a selected Parked Menu.

Add

Add a new Parked Menu.

Preview Text

Displays a preview of the menu button colors.

Copy

Select a Parked Menu the list and make a copy of it.

Discard

Remove any changes made to this form.

Apply Changes

Save all changes made to this form.

Fuel Panels

New functionality has been added in conjunction with Verifone Commander Release 56.00 where the user can use drag and drop with panels, buttons, and screens.

Field/Button
Description

Search Fuel Panel

Search for an existing Fuel Panel.

Select Fuel Panel

Select a Fuel Panel for editing.

Assigned Register(s)

Registers or POS terminals assigned to the Fuel Panel.

Select Menu

Add a menu to a Fuel Panel.

Delete

Delete a selected Fuel Panel.

Copy

Select a Fuel Panel the list and make a copy of it.

Add

Add a new Fuel Panel.

Starting Fuel Point

Enter the fueling point number where the fuel points should start on the fuel panel.

Number of Fuel Points

Enter the number of fueling points for the fuel panel.

Fuel Point Assignments

Use the mouse or mouse pad to drag and drop the fuel points into a desired order.

Reset

Click to set the fuel point assignments to the default order.

Discard

Remove any changes made to this form.

Apply Changes

Save all changes made to this form.

Fuel Details

Field/Button
Description

Search Prepay Profile

Search for an existing Prepay Profile of Fuel Prepay Buttons.

Select Prepay Profile

Select the Prepay Profile to edit.

Assigned Register(s)

Registers that are assigned to the selected Prepay Profile.

Fuel Prepay Buttons

Create preset buttons for certain amounts.

Discard

Remove any changes made to this form.

Apply Changes

Save all changes made to this form.

Screens Configuration

Each screen has a name and can be configured to have up to three panels. A screen can have only one fuel panel and one parked menu panel, but these fuel panel and parked menu panels can be included in multiple screens on the register.

Field/Button
Description

Search Screen

Search for an existing created screen.

View/Edit Screen

Use to view or edit an existing screen from the selected screen on the left side.

Select Screen

Select the screen to edit.

Assigned Register(s)

Registers that are assigned to the selected screen.

Display Name

Displays the name of the screen on a tab to the cashier.

Panel Assignment

Displays up to three panels with panel types and item panels.

Delete

Delete a selected screen.

Copy

Copy a selected screen.

Add

Add a new screen.

Add a New Screen

To add a new screen, click Add.

New functionality has been added in conjunction with Verifone Commander Release 56.00 where the user can use drag and drop with panels, buttons, and screens.

Field/Button
Description

Screen Name

Give the new screen a name.

Platform

Platform or POS used.

Utility Panel

Check the box if this is a Utility Panel.

Delete Panel

Delete the selected panel.

Add Panel

To add a panel, click Add Panel and then use the Panel Assignment to the right on the screen. There can only be three panels per screen.

Display Name

It is the name of the screen that displays as a tab to the cashier on the POS. The cashier can switch back and forth between tabs.

Panel Assignment

It configures the panel by type. Panels can be moved using the mouse or mouse pad.

Panel Type

The panel type can be configured by Fuel Panel, Item Panel, or Parked Menu Panel. There can only be one Fuel Panel and one Parked Menu Panel.

Item Panel Selection(s)

After selecting Item Panel for Panel Type, select the items.

Discard

Remove any changes made to this form.

Save

Save all changes made to this form.

View of Edit an Existing Screen

Click on View/Edit Screen on the Screen main form.

New functionality has been added in conjunction with Verifone Commander Release 56.00 where the user can use drag and drop with panels, buttons, and screens.

Field/Button
Description

Screen Name

Select the screen to be viewed or edited.

Platform

Displays POS platform.

Utility Panel

Check the box if this is a Utility Panel.

Delete Panel

Delete the selected panel.

Add Panel

Not used.

Display Name

It is the name of the screen that displays as a tab to the cashier on the POS. The cashier can switch back and forth between tabs.

Panel Assignment

It configures the panel by type. The user can also drag and drop panels.

Panel Type

The panel type can be configured by Fuel Panel, Item Panel, or Parked Menu Panel.

Registers Configuration

Use the Registers Option to assign fuel options and screens to each POS or register.

Options

Field/Button
Description

Search Option

Search for an option that has fuel options assigned to it.

Select Option

Select the option to view or edit.

Assigned Register(s)

Registers that are assigned to the selected option.

Fuel Options

These Fuel Options assigned to an option:

  • Zoned Fuel Control - This function disables the approve all functionality.

  • Allow One-Touch Approval - Allows the cashier to touch a fueling icon just once to approve a calling fueling position.

  • Allow One-Touch Claim - Allows the cashier to touch a fueling icon just once to claim a due fuel sale.

Discard

Remove any changes made to this form.

Apply Changes

Save all changes made to this form.

Configurations

Field/Button
Description

Search Resister

Search for an installed register or POS.

View/Edit Register

Use to view or edit an installed register or POS from the selected register on the left side.

Select Register

Select the installed register or POS to edit.

Assigned Register(s)

Registers that are assigned to the selected screen.

Display Name

Displays the name of the screen.

Panel Assignment

Displays up to three panels with panel types and item panels.

Delete

Delete a selected screen.

Copy

Copy a selected screen.

Add

Add a new screen.

View or Edit an Existing Register

New functionality has been added in conjunction with Verifone Commander Release 56.00 where the user can use drag and drop with panels, buttons, and screens.

Field/Button
Description

Register Name

Select the Register to be viewed or edited.

Copy To

Copy the selected register's touch screen configuration to another installed register or POS. Do not use the default register.

Tabs

These are displayed to the cashier and added using the Screen Selection drop-down menu on the left side.

Platform

Displays POS platform.

Utility Panel

Check the box if this is a Utility Panel.

Screen Selection

This function adds screen tabs to allow the cashier to switch back and forth between screens.

Fuel Panel

Select and add a fuel panel from the drop-down menu to the screen. A screen can have only one fuel panel.

Parked Menu Panel

Select and add a parked menu panel from the drop-down menu to the screen. A screen can have only one parked menu panel.

Fuel Details Panel

Select and add a Prepay Profile from the drop-Select and add a Fuel Options profile from the drop-down menu to the screen.down menu to the screen.

Fuel Options

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