System Settings
NTP Settings
Controls core operational configurations, including time synchronization through an NTP (Network Time Protocol) server. The System Settings section is located at Verifone Commander Central > Configuration > Site Management > (Site) > System Settings.
NTP Server
The NTP server ensures the device maintains accurate, consistent time for transactions, logging, and network communication.

NTP Enabled
Turns on automatic time synchronization using a Network Time Protocol server.
NTP Disabled
Stops the device from syncing its clock with an NTP server.
NTP Server Address
Specifies the server the system contacts to obtain accurate time.
Discard
Remove any changes made to this form.
Apply Changes
Save all changes made to this form.
Reboot Commander
Rebooting the Commander Site Controller will interrupt all active fuel and payment transactions at the site. Coordinate with site staff before initiating a remote reboot and confirm no customers are actively fueling or processing payments.
The Reboot Commander command allows authorized users to remotely reboot the Verifone Commander Site Controller at a site. This is typically used during maintenance or when the Verifone Commander Site Controller requires a restart to apply configuration changes.
Navigation: Verifone Commander Central > Site Management > (Select Site) > System Settings > Reboot Commander.

To reboot the Verifone Commander Site Controller:
Navigate
Navigate to System Settings > Reboot Commander.
Check Site
Make sure the site is idle before you continue. Confirm that no transactions are currently in progress at the site.
Select
Start the Reboot Commander.
Review Prompt
Review the confirmation prompt carefully:
“Rebooting the Commander will take fuel and payments offline during the reboot period. Please ensure there are no transactions currently in progress prior to rebooting the Commander, as these transactions may not be completed as a result of the reboot. Are you sure you want to reboot the Commander?”
Confirm
Select Confirm to proceed, or Cancel to abort.
Track Status
Monitor the reboot until the Commander Site Controller is back online. The command status updates to ACCEPTED, then IN_PROGRESS. The Verifone Commander Site Controller will reboot and come back online automatically. Monitor the status indicator to confirm the Verifone Commander Site Controller is back online after the reboot.
Reboot Commander
Sends a reboot command to the Commander Site Controller at the site. A confirmation prompt is displayed before the command is submitted. Fuel and payment operations will be offline during the reboot.
Commander Site Controller Status
Indicates whether the Commander Site Controller is currently online or offline. If the Commander Site Controller is offline, Commander Central will display: 'Commander is offline. Please check its connectivity with Commander Central.'
Last Command Status
Displays the status and timestamp of the most recently submitted Reboot Commander command.
Description
Displays a description or error detail for the last command execution.
Resend
Resends the Reboot Commander command. Available when status is FAILED or RETRY_RE-QUIRED.
Last updated
Was this helpful?