Important Information
Verifone Commander Registration
If a site is auto upgrading using a USB flash drive or the autoupgrade.jar process, the Verifone Commander will need to be re-registered. Only auto upgrades sent through the VRSD request will maintain registration.
Verifone Expired Site Solution (ASM) and Onboarding Messages
Starting with Release 53.41.00, expired Site Solution (ASM) and C-Site Management Onboarding requirement messages and alarms will display on the POS. The messages briefly explain the appropriate actions that the site needs to take for the messages to stop.
Lab, Beta, or Production Software Status
See the Lab, Beta, or Production software sections on the Premier Portal for the release status of each FEP’s software at Manage > Petro Downloads > Commander and RubyCi > Commander Software Suites, Release Notes and Documentation. These release notes contain all the information for all release statuses.
Verifone C18 Self Checkout Application
Auto Upgrade
The following is important information when setting up Verifone Self Checkout on the Verifone C18 POS for the first time. The following configuration is not needed after the next Auto Upgrade.
If an Auto Upgrade was performed, the Verifone Self Checkout sub-menu will not display under the Configuration Client > Store Operations menu. To enable the Verifone Self Checkout submenu, assign the following roles at Configuration Client > Security > Manage Users > User Administration > Configure Roles.
uscocategorycfg - Update Verifone Self Checkout Category Configuration
uscoglobalcfg - Update Verifone Self Checkout Global Configuration
uscoregistercfg - Update Verifone Self Checkout Register Configuration
The Verifone Self Checkout submenu displays if the Verifone Commander software was installed manually.
Disabling Swipe Ahead on Verifone C18
Sites that do not have a 2D scanner will need to disable swipe ahead in order to process Easy ID or a POP Membership card at the PIN pad. Do the following two steps consecutively:
On the Verifone C18 POS, disable Swipe Ahead at Maintenance > Device Configuration > PINPAD configuration > EPS PINPAD with Driver License and POP Membership.
On the Verifone MX 900 Series PIN pad, edit the Config.Usr1 Swipe Ahead value found in System Mode at Home > Administration > Config by entering the Config.Usr1 file. Under the [PERM] section, there will be a Swipe Ahead parameter with a '0' or a '1' value. The value should be set to ‘0’ to disable it. After the change, reboot the PIN pad.
Configuring the Verifone C18 when using a Legacy Scanner
Sites that do not have a 2D scanner will need to disable swipe ahead in order to process Easy ID or a POP Membership card at the PIN pad. Do the following two steps consecutively:
On the Verifone C18 POS, disable Swipe Ahead at Cashier Functions (CSR Func) > Maintenance > Device Configuration > PINPAD configuration > EPS PINPAD with Driver License and POP Membership.
On the Verifone MX 900 Series PIN pad, edit the Config.Usr1 Swipe Ahead value found in System Mode at Home > Administration > Config by entering the Config.Usr1 file. Under the [PERM] section, there will be a Swipe Ahead parameter with a '0' or a '1' value. The value should be set to ‘0’ to disable it. After the change, reboot the PIN pad.
EMV Certified
This software version supports Contact and Contactless Indoor. See the Dispenser Card Reader section towards the back of these release notes for EMV Contact and Contactless Support for each dispenser manufacturer.
Verifone EPS (LAC) Outdoor EMV
Outdoor EMV is only for Trinidad and Tobago locations.
TLS Support
The steps below are only required for a manual software installation. The Auto Upgrade automatically sets the TLS settings.
To set up TLS and if this is a manual software installation, follow these steps:
On the Verifone MX PINpad, the Port needs to be set to ‘5000’ at Configuration > Network Settings.
On the Verifone Commander, the POP has to be configured to “Connect with SSL” and Secure Port ‘5000’ at Configuration Client > Payment Controller > EPS Global Configuration > POP.
See the latest Verifone ViperPAY User Guide and Commander documentation for more details on accessing these areas.
Buypass Software Installation
During the software installation, the system prompts for Brand Selection. Choose from the drop-down menu and then click OK.
After installation, see the Help menu and the About to check the Brand selection.
VAPS Software Installation
During the software installation, the system prompts for Brand Selection. Choose from the drop-down menu and then click OK.
After installation, see the Help menu and the About to check the Brand selection.
Verifone Remote Software Delivery (VRSD)
The Verifone Commander supports the Verifone Remote Software Download (VRSD) to allow automated software updates from the Verifone servers. See the Verifone Remote Software Delivery Implementation Guide for more information.
FEP Configuration Documentation
See the Verifone Commander Network Configuration Guide.
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