Welcome to the Help Center - Guides to support and troubleshoot your Verifone devices

Installation Options

Supported Verifone POS Terminals

  • Verifone C18

  • Verifone Ruby2

  • Verifone Topaz XL (410)

Installation Documentation

See the following documents when installing the Verifone Commander or RubyCi.

Verifone Commander

  • Verifone Commander Implementation Guide

  • Verifone Commander Hardware Installation Guide

Verifone RubyCi

  • Verifone RubyCi Hardware Installation Guide

  • Verifone RubyCi Implementation Guide

Verifone Commander or RubyCi

  • Verifone Commander Software Installation Guide

  • Verifone Commander Network Configuration Guide

Customer Provided Documentation

When installing or configuring the Verifone Commander and POS systems, see the customer provided documentation on the Premier Portal at Manage > Petro Downloads > Commander & RubyCi > Commander Software Suites, Release Notes and Documentation > Customer Documentation areas.

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