What’s New In Version: 57.00.01
Release Summary
Verifone Commander Release 57.00.01 delivers targeted improvements across fleet card processing, loyalty data protection, and offline transaction reliability. This release includes a critical resolution in protecting cardholder data from reaching loyalty hosts, enhanced EMV offline authorization behavior during host outages, and corrections to End-of-Day Sequence Number handling, alongside a new feature extending WEX Fleet prompt support. Together, these changes strengthen system reliability and regulatory compliance for fuel and convenience retail operators.
Resolutions
Loyalty
Sites with dual-enrolled loyalty customers were experiencing an issue where full 16-digit credit card numbers were being transmitted to a loyalty host instead of the customer's phone number as intended. This occurred when a hybrid payment card was used alongside a loyalty card configured to route to multiple loyalty hosts, causing the wrong card data to be sent to the selected host. This has been resolved by adding a validation step to confirm that a loyalty card is authorized to route to the customer-selected host before transmitting any card data. (131663)
POS System
Users reviewing Digital Video Recorder transaction records were finding that actual customer dates of birth were being printed during age verification events, raising privacy concerns. The root cause was that the system logged the literal date of birth value rather than an anonymized indicator. This has been resolved so that the DVR now displays “Age verified” in place of the customer's date of birth. (131609)
FEP Specific Changes
Chevron FEP
Enhancement
This update adds support for additional and modified DF30 Fleet prompt codes used in WEX Fleet card transactions, aligning the system with the latest WEX Interface Requirements Guide. The updated prompt code mapping ensures that WEX Direct and WEX Third Party transaction flows can be executed correctly without generating incorrect or unmapped prompt IDs. This change enables sites to complete WEX Fleet compliance certification and process these transaction types without interruption. (132908)
Resolutions
Sites were experiencing an issue where the End-of-Day Sequence Number (EODSN) was incorrectly incrementing when a site reconnected to the host after performing two or more store closes while offline. This occurred because the offline sign-on process triggered during a store close did not properly validate the request type, allowing a generic host success response to incorrectly update the business date and EODSN. This has been resolved by routing the offline sign-on process through the Reconcile Agent, ensuring that only properly validated requests carrying the required flag can update the business date or EODSN. (131511)
During a network outage affecting the host, many sites failed to process offline-eligible transactions, resulting in declined transactions for customers who should have been approved offline. The root cause was that the offline authorization logic was applied correctly to magnetic stripe card transactions but incorrectly declined EMV chip card transactions rather than authorizing them offline. This has been resolved by updating the transaction processing logic so that EMV transactions also attempt offline authorization when a host unavailability response is received, consistent with the behavior for magnetic stripe transactions. (130888)
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