M400
Revision History
3/17/2020
Initial Documentation Release
5/27/2020
Added a note at the beginning of the IP Configuration section. Added an Ethernet connection section. Added an Attaching the Stylus section.
8/07/2020
Added a “Configuring the Sound in System Mode” section.
8/21/2020
Added Zoom In and Zoom Out section and updated the Network Settings section.
9/11/2020
Updated password in Service and Maintenance section.
12/16/2020
The entire document was updated.
08/20/2021
Updated default passwords throughout the guide.
03/17/2022
Updated the FEP and Kernel versions section.
03/25/2022
Removed the File Loading Order section and added a note to see the current version release notes.
05/12/2022
Updated the IP Entry Section in the EVPAY Configuration Chapter.
04/25/2024
Updated the software installation steps, passwords and branding.
Introduction
Terminal Overview
A media-capable consumer-facing device that connects to a POS system which allows electronic payment transactions to be processed in multi-lane scenarios. It provides better media capabilities, more reliable hardware, and more efficient processing software.
The terminal features a color 5” IPS LCD capacitive touch screen display, fast processor, abundant memory, PCI 4.x security, and an integrated contactless module.
Features and Benefits
The terminal focuses on optimizing cost structure and providing better form factor by combining the right features and functions.
Exceptional Ease of Use
Large 5” LCD display for unlimited application possibilities and easy readability under various lighting conditions.
Touchscreen for icon-based applications or electronic signature capture support.
Intuitive telco-style keypad with colored control keys, interchangeably detects key presses from tactile keypad and the touchscreen.
Bi-directional magnetic stripe card reader with an extended blade for optimal card reading.
Audio jack to facilitate accessibility for the visually impaired.
Performance and Durability
Fast transactions due to powerful 1 GHz ARM Cortex A9 processor.
Rounded corners and drop resistant to three feet on concrete floor to minimize breakage.
256 MB of flash memory and 512 MB SDRAM with removable uSD.
Security
Incorporates tamper-detection circuitry to resist unauthorized intrusion and supports a broad spectrum of software-based security features.
PCI 4.x approved for debit and other PIN-based transactions.
EMV Level 1 Type Approval.
Supports reliable security available including SSL, VeriShield file authentication, and VeriShield Protect to help prevent fraud and other intrusions.
With Kensington lock feature resident in the terminal as part of the case.
Contactless Capability
Advanced contactless architecture that future-proofs investment with a single contactless interface (SingleCl), SoftSAMs, and side-by-side application architecture.
On-screen tap zone for optimized user experience.
Accepts EMV, NFC, and mag-stripe contactless payments as well as PIN-based transactions.
Requirements
Hardware
Verifone Commander, RubyCi, Commander 16
Verifone C18, Topaz, Ruby2
Verifone USB OTG Host cable (P/N CBL132-003-01-A) for loading software
Software
Verifone Commander Software Base 49.00.00 and higher
Verifone EVPAY Version 2.00.10.00 and higher
Last updated