Welcome to the Help Center - Guides to support and troubleshoot your Verifone devices
For the complete documentation index, see llms.txt. This page is also available as Markdown.

Parts and Specifications

Review M425A features, capabilities, accessories, and care.

Parts and Specifications

Device features

The M425A includes a 5.5-inch color touchscreen, mechanical PIN keypad, smart-card reader, magnetic-stripe reader, contactless reader, barcode scanner, microphone, audio jack, and K-lock slot.

On-screen PIN entry is not supported.

Technical specifications

Feature
Specification

Processor

Quad-core ARM Cortex-A53 64-bit CPU at 1.3 GHz

Memory

2 GB LPDDR3 and 16 GB eMMC

Display

5.5-inch HD IPS LCD capacitive touchscreen

Payments

MSR, smart card, contactless, NFC, and QR code

Connectivity

Bluetooth 4.2 BLE and dual-band 2.4 GHz / 5 GHz Wi-Fi

Camera

5 MP front camera with autofocus barcode and QR scanning

Security

PCI PTS 6.x, SRED, and AES DUKPT support

SAM

Three standard SAM slots

Micro SD

SD 3.0 with 4-bit SD mode

Operating temperature

-10° to 50°C (14° to 122°F)

Storage temperature

-20° to 60°C (-4° to 140°F)

Humidity

5% to 90%, non-condensing

Payment support

The M425A supports chip, contactless, magnetic-stripe, fleet, debit PIN, PIN bypass, digital wallets, and barcode or QR-based loyalty and coupon flows.

Care and cleaning

Keep the terminal dry and clear of loose objects. Do not drop, shake, paint, open, or use it in explosive environments.

Clean surfaces with a soft cloth dampened with water and mild soap. Use alcohol-based cleaner for stubborn marks.

Clean the smart-card reader and magnetic-stripe reader regularly with an approved cleaning card, such as Verifone part number 02746-02.

Accessories

Common M425A accessories include a passive stylus, stylus holster, privacy shield, power supply, multiport cables, Ethernet switch cables, and orange-cable dongles.

Contact your Verifone distributor to confirm compatibility and order the required parts.

Service returns

Obtain a Merchandise Return Authorization before returning a terminal for repair or replacement. Record the product ID, part number, serial number, problem description, and shipping details.

For United States support, call 1-800-VERIFONE (837-4366). International customers should contact their Verifone representative.

Last updated