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Using the M425A PIN Pad

Complete customer transactions and daily terminal tasks.

Using the M425A PIN Pad

Customers follow the same payment flow as earlier terminals. They tap, insert, or swipe their card, then enter a PIN if prompted.

Daily operation

Situation
What to do

Customer pays at the pump

No cashier action is needed. The customer follows on-screen prompts.

Customer pays indoors

Process the sale normally. The M425A prompts the customer to present payment.

Customer scans a loyalty code

Ask the customer to show the barcode or QR code near the terminal scanner.

Terminal is updating

Do not power off the terminal. It returns to the payment screen automatically.

A card is declined

Ask the customer to use another payment method.

Smart-card transactions

  1. Position the card with its gold contacts facing upward.

  2. Insert it smoothly into the smart-card reader.

  3. Leave it inserted until the display confirms completion.

Magnetic-stripe transactions

Wait until the terminal is ready for a magnetic-stripe transaction. Position the card with its stripe facing the keypad and swipe it through the reader.

Contactless transactions

Hold the card, phone, or watch within 4 cm of the contactless symbol. The terminal confirms a successful transaction with LEDs and a short beep.

Zoom the display

To increase text size, place two fingers together on the screen and spread them apart. Pinch inward to reduce text size.

Line-item display

The M425A can show items as the POS rings them up. Enable this feature in Commander Configuration Client:

Payment ControllerEPS ConfigurationEPS Global ConfigurationPOP.

Signature capture

When a payment network requires a signature, the terminal prompts the customer to sign on-screen. The printed receipt does not include a signature line. Depending on configuration, it can include the signature image.

Customer-facing features

The terminal can support QR and barcode scanning, loyalty recognition, on-screen tipping, promotions, and configured alternative payment methods.

Contact your Verifone deployment team to enable or customize these features.

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