Verifone Commander Manager Training Checklist

Date: ____ / ____ / ______ Store: ___________________ Manager: ___________________ Trainer: ______________

Configuration Client - Users

Task	Manager	Trainer	N/A
How to log into Configuration client
How to add employees
How to configure access levels
How to remove employees

Configuration Client - Operations

Task	Manager	Trainer	N/A
How to create/maintain Categories
How to create/maintain Departments
How to create/maintain PLUs
How to create/maintain Menus
How to execute a Group Price Change
How to set up a Touchscreen key
How to set up a keyboard Softkey
How to use Banner File
How to use Logo/Slogan File

POS Report Functions

Task	Manager	Trainer	N/A
How to configure POS reports
How to close a period (Shift, Day, Month & Year)
How to print/reprint period reports
How to create/maintain Menus
How to print Flash Reports
How to print a Cashier Worksheet
How to close a Cashier Report
How to print a Cashier Report
How to force close a Cashier Report
How to print Payroll Reports
How to access/print Network Reports

Report Navigator Functions

Task	Manager	Trainer	N/A
How to log into Report Navigator
How to save/archive reports
How to view individual report segments
How to configure/modify Group Reports
How to run pre-configured Group Reports

Journal Browser Functions

Task	Manager	Trainer	N/A
How to log into Journal Browser
How select current/previously closed period
How to apply search filters

Transaction Manager Functions

Task	Manager	Trainer	N/A
How to log into Transaction Manager
How to save/archive period data
How select current/previously closed period
How to apply search filters
Transaction Manager vs. Transaction Viewer

Network Functions

Task	Manager	Trainer	N/A
How to test network connectivity
How to print network reports

POS Procedures

Task	Manager	Trainer	N/A
How to log into Sales Mode
How to access CSR Menu
How to lock POS workstations
How to change fuel prices
How to process Pump Tests
How to process Refunds
How to do a Price Override
How to Void a ticket

Basic Troubleshooting

Task	Manager	Trainer	N/A
Communication Errors – Fuel
Communication Errors – DCRs
Fuel troubleshooting – Pumps Reserved
Fuel Troubleshooting – Pumps on Hold

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Store Manager Acknowledgments

I hereby acknowledge that I have received copy of Verifone’s PA-DSS Implementation Guide from the installer.

Signature: ________________________ Date: ____ / ____ / ______

I hereby acknowledge that I have received training for the Back Office Commander Site Controller Procedures and feel capable of completing the tasks accurately and effectively.

Signature: ________________________ Date: ____ / ____ / ______

Trainer Acknowledgments

I hereby acknowledge that I have provided training for the Back Office Commander Site Controller Procedures as well as a copy and explanation of the Verifone PA-DSS Implementation Guide.

Signature: ________________________ Company: ________________________ Date: ____ / ____ / ______