Release 53 & Higher UI Reference
Revision History
February 19, 2020
Initial release.
March 11, 2020
Fixed review comments.
August 19, 2020
Updated document with new features and fixed review comments.
January 15, 2021
Production Release.
September 03, 2021
Added Impact after auto upgrade
September 28, 2021
Added Appendix
Release 53 and Higher Overview
Release 53 and Higher UI Objectives
Re-uses existing Business Logic and work-flow
Supports existing peripherals
Supports same application on current POS system: Ruby2, RubyCi and Topaz 410
Topaz 310 is NOT supported
Allows a mix of register types at a site
Supports existing register limit (total 32)
Supports existing install procedures and connectivity
Supports new C18 POS that can be used for multiple applications based on screen orientation or position
Orientations: Landscape and Portrait

Position: Home and Flip

Release Limitations
The minimum software version required to auto upgrade to Base 53 software is Base 51.14.
If the software installed is lesser than Base 51.14 then perform two auto upgrades. In the first auto upgrade, bring software version to B51.14 and then perform another auto upgrade to B53.
UI Features
"Flattened" design elements
Improved Screen layout
Improved Parked Menu
Mobile phone style gesturing and navigation
Introduced new C18 POS
New C18 POS Features
HD Display
18.5" (1920 x 1080, 119PPI)
Multi-touch gestures
Detachable 120-key Keyboard
Wired Connection
Magnetic legs grip cash drawer or mate with bracket
Graphical Customer Display
Two-line emulation mode (First-out)
Existing 2-line Partner model also supported
Smart Battery
"Gas gauge" technology
Charge cycle counter
Multi-color LED Light Ring
No MSR
C18 Hardware Specifications
Specifications
Storage: M.2 - 4GB
CPU (Intel): Celeron 3965U @ 2.20GHz
Core(s) per CPU: 2
RAM: 4 GB
Additional Hardware Components: Camera, Finger Print, Gyroscope, Accelerometer, Customer Display, WiFi Support
User Interface Changes
This chapter describes the new User Interface (UI). The software can be installed on current POS System and on the new C18 POS.
How to configures buttons on the touch screen has changed. Instead of having screens with buttons, the user can now configure panels within screens, and have as many item buttons as they want on the panels.
Auto Upgrade to Base 53 and Higher Impact on UI
Configuration of POS touch screens in Base 52 and lower consisted of selecting a register, then selecting the screen, and finally configuring the Fuel Panel(s), User Panel(s), and the Parked Menu Panel(s). Screens could be duplicated within a register configuration, and registers could be copied to one another.
In Base 53 and higher, this process is reversed. First, configure Fuel Panel(s), User Panel(s), and Parked Menu panel(s). Then you assign the panel(s) to a screen(s) and finally assign the screen(s) to register(s).
Because of this change, buttons that were in one location on a screen in Base 52 and below may be in an entirely new location after an auto upgrade to Base 53 and higher.
Refer to "Appendix" on page 56 for more information.
Old UI
Supports 11 rows.
First two rows are reserved for fuel even if fuel is not configured. The fuel panel has 8 columns and can support split buttons.
Item and parked menu panels have 7 columns.

New UI
Supports 9 rows and 7 columns (9x7) to accommodate large buttons with utility panel (default). Supports 9 rows and 10 columns (9x10) without utility panel.
All panels are treated equally and there is no special consideration for fuel panel. The fuel panel is not shown if not configured.
If screens have more than 9x7 buttons (with Utility Panel) or 9x10 (without Utility Panel), the buttons are available in next swipe able page. The fractional button of hidden row will be shown to indicate you can swipe to see the rest of the buttons.
For old to new UI conversion, maximum 2 rows are reserved for fuel panel, 2 for parked menu panel and rest 5 rows are reserved for item panel. The remaining rows are hidden. The panel sizes can be adjusted later with slider and rest of the screen is adjusted accordingly.
If there are no fuel or parked menu panels then all buttons are assigned to item panels.


Button Placement After Auto Upgrade Examples
Old screen: 16 FP buttons (2 rows), 49 item panel buttons (7 rows), 14 parked menu buttons (2 rows). New Screen: 14 FP buttons (2 rows) with one hidden row having two buttons, 35 item panel buttons (5 rows) with two hidden rows having remaining 14 buttons, 14 parked menu buttons (2 rows).
Old screen: 16 FP buttons (2 rows), 63 item panel buttons (9 rows). New Screen: 14 FP buttons (2 rows) with one hidden row having two buttons, 49 item panel buttons (7 rows) with two hidden rows having remaining 14 buttons
Old screen: 16 FP inactive buttons (2 rows), 63 item panel buttons (9 rows). New Screen: 63 item panel buttons (9 rows)
What's New?

This feature is available only on the idle screen of existing POS, such as, Ruby2, Rubi Ci and Topaz410. Click on "What's New?" to take a tour of the new UI.




Click "Finish Tour" button to complete the tour of the new UI.
Changes in Current POS UI vs New UI
Audio, Brightness & Screensaver Controls
Audio
Current POS UI

New UI

The volume is audible when slider is moved and finger is lifted on audio control, The settings are saved when widget is closed.
Brightness

Current POS UI New UI The brightness is visible when slider is moved and finger is lifted from brightness control. The settings are saved when widget is closed.

Screensaver
Current POS UI

New UI The settings are saved when widget is closed. I

Calculator Widget
Current POS UI

New UI

Cashier Functions Menu
Current POS UI

New UI

Daily Message Area
The daily message area is found on top of the POS screen.

Current POS UI New UI The text color of daily message copy is black/white depending on the theme selected. The PIN pad messages are not shown in blue color anymore.

Device Control
Access Device Control from CSR Functions > Maintenance. Current POS UI

New UI
The following are the changes made to Device Control:
The background is dimmed for pop-ups for baud-rate selection, help message and con-necting device. The UI elements underneath the pop-up is not accessible. The serial icon for disconnected devices are grayed out.
The 12V button is like a ON/OFF switch. If its OFF then button is grayed out.
Only
Helpbutton is active when widget is accessed and all other buttons (Reboot, Cancel, Save) are grayed out. TheHelpremains active till widget is dismissed.Whenever there is some change, other buttons become active.
On clicking Cancel, all buttons are grayed out except Help.
On clicking Save, all changes are saved. All buttons are grayed out except Help and Reboot.
When the widget is dismissed, all pending changes are saved.

Device Control - Baud rate
Current POS UI

New UI

Device Control - Help
Current POS UI

New UI

Device Control - Connect Device
Current POS UI

New UI

Expanded Menu
Current POS UI

New UI

If there are more menu buttons than available widget area then partial button row on top and bottom is shown. The hidden buttons can be accessed by scrolling.
Sales Screen
If there are more menu buttons than available widget area then partial button row on left and right is shown. The hidden buttons can be accessed by scrolling.
Current POS UI

New UI

Express Panel
The express panel is located at the bottom of the POS.
Current POS UI

New UI Icons for numeric keypad, settings, and item panel resize are on the left side. The back-ground color of buttons match with theme and the buttons look like labels.

Fuel Buttons
In the current POS UI, the icons on the buttons for stop pump, help requested, calling pump and drive-off blink. The amounts with + sign are for customers owing money and amounts with - sign are for money owed to customer.
OFFLINE


UNASSIGNED


IDLE


PUMP CALLING


AUTHORIZED


DISPENSING


DUE


CLAIMED


STACKED


DRIVE OFF


STOP


PREPAY AUTHORIZED


PREPAY DISPENSING


PREPAY RESERVED


UNDERRUN


DCR CALLING


DCR APPROVED


DCR DISPENSING


HELP


Fuel FilterPanel

Fuel Point Detailed View
Current POS UI

New UI

In the New UI, the widget is draggable.
Maintenance Functions Menu
Current POS UI

New UI

Idle Screen
Current POS UI

New UI The new idle screen has the following elements:
Verifone logo on top left
Alarm updates after Verifone logo
Register number on top right
Date/Time after register number
Product logo in the center
The label
Press Enter or Touch Screenbelow product logo


Input Overlay
Current POS UI

New UI

The new button order is Cancel-OK instead of OK-Cancel.
Keyboard Echo Area
Current POS UI

New UI In the New UI, the calculator icon does not appear in the keyboard echo area. Refer to the section "UI Elements" on page 38, to locate the keyboard echo area.
Login Overlay
Current POS UI

New UI The New UI button order is Cancel-OK instead of OK-Cancel for the login overlay.

Message Overlay
Current POS UI

New UI In the new message overlay, the message along with header is left justified. The new button order is CANCEL-OK instead of YES-NO.

Numeric Keypad/Virtual Keypad
Current POS UI

New UI In the New UI, the header is left justified. The button order is Cancel-OK instead of OK-Can-cel. The numeric keypad is movable or built-in. This feature helps to lock numeric keypad on receipt widget or keep it movable for easy access.

Overlay Menu
Current POS UI

New UI

Panel Resize
Current POS UI Does not have the option.
New UI A maximum of three panels can be configured on a screen and the panels can be resized using the panel resize button on the express panel.
Rows are added or removed from panel when panel resize button is moved up/down. Row adjustments using panel resize button is preserved upon logout or reboot.
The panel resize trigger point is disabled on non-sale screens.

Receipt Preview
Current POS UI

New UI In the New UI there are no pagination ovals and left/right arrows.
If there are more buttons than the available widget area, then partial row on the ends (top, bottom or both) indicate additional information; they also serve as navigation aids to scroll and access information outside the view area.

Receipt Widget
Current POS UI

New UI In the New UI:
There is no special indentation for sub-item lines.
Only color blue is used to highlight last item and item selected for touch-to-modify.
The payment lines grow from bottom to top as item lines increase from top to bottom and these meet halfway.
All the labels on Total widgets are left justified.
The hidden lines can be seen upon up/down scrolling.

Register Info Area
Current POS UI

New UI
In the New UI, the first line has date time in the format <time>, <DayOfWeek>, <Month>, <DayOfMonth>, <Year>. The second line has register number and cashier name.

The till information is no longer shown in this area.
System Message Area
Current POS UI

New UI The following are the changes as per New UI:
Maximum two lines are displayed.
If there are more than two lines, the messages rotate.
Touch the widget to maximize it in order to see more messages at a time.
Configuring User Interface Elements
UI Elements
Following schematic shows the UI elements:

C18 exclusive features like the Utility Area, Application Selector and Utility Panel On/Off toggle are not available in existing POS types Topaz 410 and Ruby2.
Configuration Using Config Client
How to configures buttons on the touch screen has changed. Instead of having screens with buttons, the user can now configure panels within screens, and have as many item buttons as they want on the panels.
The current POS system updated with the new UI does not have the Utility Area. Also, the cashier preferences screen does not have the utility panel On/Off toggle.
Users are able to select dark or light themes from Cashier Preference screen.
Forms have been added in the Verifone Commander Configuration Client > Store Operations
Touch Screen to configure the touch screen UI.
The touch screen configuration is divided into three parts:
Panel Configuration
Screen Configuration
Register Configuration
Register: Each Register/POS can be configured to have one or more screens.
Screens - Each screen has a name and can be configured to have up to three panels. All screens appear as tabs on the register.
User Panel: The area within a screen with these panels is collectively referred to as User Panel.
Panel Configuration
Go to Store Operations > Touch Screen > Panel Configuration to configure panels and to configure items assigned to panels.
Panels are of the following types:
Item Panel
Parked Menu Panel
Fuel Panel
A screen can have multiple item panels. A screen can have only one fuel panel and one parked menu panel. Also, only one fuel panel and parked menu panel can be assigned to a POS register; but, these fuel panel and parked menu panels can be included in multiple screens on the register.
Item Panels
Use Item Panels form to configure panels that have PLU, Department, MOP, Function or Menu Key items.

Duplicate an item panel
Select an Item panel and click Duplicate to create a duplicate item panel from the existing item panels.

Item Panel Preview for Topaz/Ruby2 POS

Item Panel Preview for C18 POS With Utility Panel

Item Panel Preview for C18 Without Utility Panel
Click on any item on the panel to edit.
Select an Item panel and click Duplicate to create a duplicate item panel from the existing item panels.


Parked Menu Panels
Use Parked Menu Panels form to configure Parked Menu. This feature displays each menu item on individual buttons of the parked menu panel so that a single touch adds the item to the transaction.
Refer to the Menus section in Verifone Commander User Reference to get help on configuring different types of menus.

Select a Parked Menu Panel and click Duplicate to create a duplicate parked menu panel from the existing parked menu panels.
Fuel Panels
Use Fuel Panels form to configure fuel keys for the POS touch screen.

Select a Fuel panel and click Duplicate to create a duplicate Fuel Panel from the existing Fuel Panels.
Screen Configuration
After the panels are created, create screens and assign panels to screens.
There can be a maximum of three panels on a screen.
A screen can have multiple item panels.
A screen can have only one fuel and parked menu panels.
A register can only have one fuel and parked menu panels.
These fuel and parked menu panels can be included in multiple screens on the register.
POS screen configured with a Fuel, Item and Parked Menu panels.

POS Screen configured with three Item panels.

Only one type of Fuel Panel and Parked Menu Panel is allowed per register and the assignment of Fuel Panel and Parked Menu Panel to the Register is done on the Register Configuration form.
Register Configuration
Use Register Configuration form to assign screens to register.

Configuration on the POS
Cashier Preferences
Select preferences
On the Cashier Preference screen, select if:
Receipt Panel should appear on the left or right side of the screen,
Utility Panel should be on or off,
The numeric keypad is movable or built-in. This feature helps to lock numeric keypad on receipt widget or keep it movable for easy access.
The Utility Panel ON/OFF toggle appears only for the C18 POS.

Screen Clean Mode
This feature locks the POS for cleaning the screen and keyboard. You can unlock back to sales after cleaning.
On the POS navigate to Register Maintenance Functions Menu using CSR Functions > Maintenance and select Clean Screen.


PIN Pad Configuration
In C18 POS a new option for swiping of driver's license is available from the PIN pad as the C18 does not have an MSR to swipe the ID card.
Version Information
To get the version information, on Verifone Commander Configuration Client, go to Help > About.

Appendix
Screen Import Issues
Application Bases that are base 53 and higher will incorporate a New User Interface (New UI). This new interface will affect how a screen looks after an import from an application that is base 52 and below (Legacy UI).
The legacy UI allowed for the configuration of 77 touch screen keys, including fuel panels and parked menu panels. Topaz XL 410 and Ruby2 POSs (using the new UI) support 63 touch screen keys (per visible screen) to make room for the new Screen Tabs. If the legacy UI (using all 77 available touch screen buttons) is imported to the New UI, it will move the bottom two rows off-screen. These buttons can then be accessed by swiping left on the touch screen.

In the new Panel Configuration, items are configured in a list format. The buttons in the list are arranged from left to right on the touch screen and begin on the first row of an Item Panel.

Moving the item down the list will move the button further right on the panel. Once a row is completed within a panel on the Visible Screen, the next button will populate on the following row. Once all rows are filled within a panel on the visible screen, additional rows are populated off-screen.

If the Utility Panel is turned off on a C18, then the buttons will fill the available space on the screen before buttons are moved off-screen.

If the Utility Panel on a C18 is turned on, it behaves just like a Ruby2 or Topaz 410.

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