Shell Card Pricing
Shell wants to be able to configure a cash or credit pricing for all Card Types sent by Wincor (Shell EPS).
Revision History
04 February 2022
Initial Documentation Release
04 March 2022
Fixed Review Comments
24 March 2022
Added Appendix
Overview
Shell wants to be able to configure a cash or credit pricing for all Card Types sent by Wincor (Shell EPS).
At present due to a limitation of Wincor, Shell is forced to give cash pricing to customers for debit card transactions.
Cash/Credit Pricing is used to allow a site to sell fuel at different fuel price levels based on whether the sale is paid by Cash or Credit (e.g. sites will often set the credit fuel price higher than the cash fuel price to offset the credit transaction fee for the site).
This feature reference covers the Shell Card Type Pricing configuration.
System Requirements
Supported Hardware
Verifone Commander/RubyCi with Verifone Topaz
Verifone Commander/RubyCi with Verifone Ruby2
Verifone Commander with Verifone C18
Configuring Shell Card Type Pricing
Configure Roles
After an Auto Upgrade for any user role to view and update the Network Card form in configuration client, enable the following two functions for the role from Configuration Client > Security > Manage Users > Configure Roles.
This selection needs to be made only after the first auto upgrade from a non feature version to a feature version. The functions are enabled by default for manual installations.
Network Card
Use Payment Controller > POS Configuration >Network Card to manually change the pricing level for each card type. After the first auto upgrade to a base with this feature, all the cards default to credit price level.
After any changes to the price tier, perform a Configuration Client >Tools > Refresh Configuration. Logout and login to the POS for the configuration to take effect.
Edits to the Network Card form do not require a one-time password (OTP).
Cash/Credit Pricing
Use Forecourt > Fuel Prices form to configure cash and credit price amount for each fuel product service levels.
Using Shell Card Type Pricing
Prepay Transactions
Amount Prepay
If the transaction is tendered by cash, the customer dispenses fuel at the cash fuel price level at the pump. If the transaction is paid by credit, the customer dispenses fuel at the fuel price level configured for the card type (e.g. debit cards can either be configured at cash or credit price level).
Volume Prepay
For volume prepays, the cashier must select a fuel grade and a fuel price level when they ring up the fuel prepay.
When the Ignore MOP Conflict parameter is enabled (or checked) in Forecourt > Fuel > Site Parameters, sales can be tendered using any MOP regardless of the fuel price level of the MOP.
When this parameter is not enabled (or not checked) and if the transaction is tendered by cash, the MOP entered must be at cash price level.
If the transaction is paid by credit, the price level configured for the card type should also be credit.
If there is a price level conflict, then an error message appears indicating "MOP Conflict".
Postpay Transactions
When the Ignore MOP Conflict parameter is enabled (or checked) in Forecourt > Fuel > Site Parameters, sales can be tendered using any MOP regardless of the original fuel price level of the sale.
When this parameter is not enabled (or not checked) and if the transaction is tendered by cash, the MOP entered must match the fuel price level.
If the transaction is paid by credit, the price level configured for the card type must be credit price level. If there is a price level conflict then an error message appears indicating "MOP Conflict".
DCR Transactions
Transactions initiated at the dispenser card reader are authorized at the fuel price level that has been configured for the card type that is used.
Credit Receipts
Price Tier set to Credit With Ignore MOP Conflict Enabled
Price Tier set to Cash With Ignore MOP Conflict Enabled
Reporting
There are no reports created specific to this feature. For more information on all the POS reports, refer to the latest Verifone Commander User Reference. The feature reference is available on Premier Portal.
Troubleshooting
If the site is using Cash/Credit pricing and did not ensure the Ignore MOP Conflict parameter is disabled (or unchecked), customers are able to select cash price level at the pump and pay with credit MOP for postpay transactions using FP Convert.
This would result in the customer receiving the lower cash price even though they are paying by credit.
Disable (or uncheck) the Ignore MOP Conflict setting in Forecourt > Fuel > Site Parameters.
Card Type Abbreviations
American Express
AX
Chase Mobile
CM
Chase Pay
CP
Debit
DB
Discover
DS
Fuelman
RF
Gift card
GV
Mastercard
M
Mastercard Fleet
MF
MCX
CX
Shell (Texaco Exec)
TE
Shell 2 Fleet
TF
Shell Citi Mastercard-FRN Co-brand (FR BLACK MC)
SB
Shell Closed Loop Cards -Called Shell Fleet Plus & Shell Small Business
WC
Shell Drive For 5
S5
Shell Exec
SE
Shell Fleet
SF
Shell Fleet Navigator
FS
Shell FRN -private label
SL
Shell Mastercard
SM
Shell Mc Gold
SG
SHELL RETAIL (SH) Proprietary
SH
Shell Retail (TX)
TX
Shell SE
SE
Shell SF
SF
Shell Universal Card, Called Shell Fleet Navigator
WU
Stored Value (Gift)
SG
Unknown
UK
Visa
V
Visa Fleet
VF
Voyager
VG
WEX Shell Fleet Private Label
WC
WEX Shell Navigator
WU
Wright Express
WX
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