> For the complete documentation index, see [llms.txt](https://commanderhelp.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://commanderhelp.verifone.com/fuel-dcr-help/fuel-dcr-help/dcr-help.md).

# DCR Help

Use this page to jump to the right **DCR** troubleshooting path fast.

Search terms: **DCR help**, **Please Pay Inside**, **E01**, **Poll Error**, **frozen DCR**, **keypad not responding**, **CRIND BIOS**.

<table data-view="cards"><thead><tr><th>Issue:</th><th data-card-target data-type="content-ref">Open:</th></tr></thead><tbody><tr><td><strong>DCR General Information</strong></td><td><a href="/spaces/dtHBE4sBYWDrDpKVowb5/pages/iBeAuyKU8NHN15RhGjCY">/spaces/dtHBE4sBYWDrDpKVowb5/pages/iBeAuyKU8NHN15RhGjCY</a></td></tr><tr><td><strong>Please Pay Inside / E01</strong></td><td><a href="/spaces/dtHBE4sBYWDrDpKVowb5/pages/nUsugFBsWrvIYdmlNVYU">/spaces/dtHBE4sBYWDrDpKVowb5/pages/nUsugFBsWrvIYdmlNVYU</a></td></tr><tr><td><strong>OEMV or Serial DCRs</strong></td><td><a href="/spaces/dtHBE4sBYWDrDpKVowb5/pages/pZCasI9Qggz8NQJ1dFSG">/spaces/dtHBE4sBYWDrDpKVowb5/pages/pZCasI9Qggz8NQJ1dFSG</a></td></tr><tr><td><strong>Frozen DCR screen</strong></td><td><a href="/spaces/dtHBE4sBYWDrDpKVowb5/pages/xgkbJEdt0wSOkO907T2k">/spaces/dtHBE4sBYWDrDpKVowb5/pages/xgkbJEdt0wSOkO907T2k</a></td></tr><tr><td><strong>CRIND BIOS Errors</strong></td><td><a href="/spaces/dtHBE4sBYWDrDpKVowb5/pages/DXDVI8v2x25pj0GZR8KF">/spaces/dtHBE4sBYWDrDpKVowb5/pages/DXDVI8v2x25pj0GZR8KF</a></td></tr></tbody></table>


---

# Agent Instructions
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## Querying This Documentation
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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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