DCR Help

Start here to troubleshoot DCR issues including Please Pay Inside, E01, frozen screens, keypad failures, and DCR communication problems.

Use this page to jump to the right DCR troubleshooting path fast.

Search terms: DCR help, Please Pay Inside, E01, Poll Error, frozen DCR, keypad not responding, CRIND BIOS.

Issue:

DCR General Information

Open:

DCR General Information

Issue:

Please Pay Inside / E01

Open:

Please Pay Inside E01 (Poll Error)

Issue:

OEMV or Serial DCRs

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DCRs over Ethernet(OEMV) or Serial

Issue:

Frozen DCR screen

Open:

DCR screen frozen / keypad not responding

Issue:

CRIND BIOS Errors

Open:

Gilbarco CRIND BIOS Errors