POS Won’t Pair

Troubleshoot a POS pairing issue at a Circle K(CK)site and know when to contact Verifone.

Use this when the POS will not complete pairing.

Keywords

Also called: POS pairing message, terminal won’t pair, register pairing failed, pairing error, register black screen, sec. alert on register

Keywords: POS pairing issue, pairing not completing, Verifone pairing support, Pairing Invalid, Sec. Alert on POS, Security alert on register

Before you start

• Confirm the POS has power.
• Confirm the network connection is active.

How to handle a pairing failure

1

Contact Verifone support if you are a Circle K(CK) site

Need assistance? Contact Verifone Helpdesk at anytime.

• Use our Chat platform
• Or call 1.800.VERIFONE (837.4366)

Tell us the troubleshooting steps you’ve already tried. This saves time and gets you the right support faster.

Related issues

• POS/Register Screen Is Frozen
• POS Keeps Rebooting on Its Own
• POS Pairing Guide for sites other than Circle K(CK)