> For the complete documentation index, see [llms.txt](https://commanderhelp.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://commanderhelp.verifone.com/peripherals-help/peripherals-help.md).

# Peripherals Help

- [Pinpads Help](https://commanderhelp.verifone.com/peripherals-help/peripherals-help/pinpads-help.md)
- [Mx915](https://commanderhelp.verifone.com/peripherals-help/peripherals-help/pinpads-help/mx915.md)
- [Mx9XX Pinpad shows “Label 1” instead of the loyalty prompt](https://commanderhelp.verifone.com/peripherals-help/peripherals-help/pinpads-help/mx915/mx9xx-pinpad-shows-label-1-instead-of-the-loyalty-prompt.md)
- [Mx915-24 Hour reboot](https://commanderhelp.verifone.com/peripherals-help/peripherals-help/pinpads-help/mx915/mx915-24-hour-reboot.md): This page will help you with the Pinpad rebooting approximately every 24 hours where the default time is set to 12:00:00
- [Mx915 Pinpad showing Failure After Pin](https://commanderhelp.verifone.com/peripherals-help/peripherals-help/pinpads-help/mx915/mx915-pinpad-showing-failure-after-pin.md): Check DUKPT debit key status to resolve “Failure After Pin” or “No Key Loaded” on MX915/MX925 pinpads.
- [M400](https://commanderhelp.verifone.com/peripherals-help/peripherals-help/pinpads-help/m400.md)
- [M400 Pinpad showing Failure After Pin](https://commanderhelp.verifone.com/peripherals-help/peripherals-help/pinpads-help/m400/m400-pinpad-showing-failure-after-pin.md): Check DUKPT debit key status to resolve “Failure After Pin” or “No Key Loaded” on M400 pinpads.
- [General Pinpad Help](https://commanderhelp.verifone.com/peripherals-help/peripherals-help/pinpads-help/general-pinpad-help.md)
- [Pinpad Hardware Troubleshooting](https://commanderhelp.verifone.com/peripherals-help/peripherals-help/pinpads-help/general-pinpad-help/pinpad-hardware-troubleshooting.md): Troubleshoot your Verifone Pinpad (EMV chip, mag swipe, NFC/tap, touchscreen). Run hardware tests and choose reboot/config steps vs VASC replacement/helpdesk.
- [General Pinpad Troubleshooting](https://commanderhelp.verifone.com/peripherals-help/peripherals-help/pinpads-help/general-pinpad-help/general-pinpad-troubleshooting.md)
- [Card Table Download (Trigger pull)](https://commanderhelp.verifone.com/peripherals-help/peripherals-help/pinpads-help/general-pinpad-help/card-table-download-trigger-pull.md): Refresh Card Configuration Tables so Pinpads use current card settings.
- [EMV initialization(for indoor Pinpads)](https://commanderhelp.verifone.com/peripherals-help/peripherals-help/pinpads-help/general-pinpad-help/emv-initialization-for-indoor-pinpads.md): This page shows the steps used for EMV Initialization


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://commanderhelp.verifone.com/peripherals-help/peripherals-help.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.