Card Table Download (Trigger pull)
Refresh Card Configuration Tables so Pinpads use current card settings.
Use this when you’re asked to run a Card Table Download, Table Load, or Trigger Pull.
Find your Payment host network in the list below.
Run the steps specific to your brand (e.g., Buypass, HPS).
If you get Success, you’re done.
If you get Failed, contact the Helpdesk.
Contact Helpdesk: Chat or 1-800-837-4366
Before you start:
Confirm the Payment host network (Buypass, HPS, etc.).
Confirm the brand (Sunoco, Valero, etc.).
Plan for a brief outage if you must Reboot (no fueling/transactions during reboot).
Have Helpdesk contact info ready in case the download fails.
Jump to:
Buypass
Browse the tabs to choose your Brand option.
On the POS: CSR Function → Network Menu → EPS Network Function → Perform Table Load.
On the POS: CSR Function → Network Menu → EPS Network Function → Perform EMV CA Public Key FileDownload.
On the POS: CSR Function → Network Menu → EPS Network Function → Perform Table Load.
On the POS: CSR Function → Network Menu → EPS Network Function → Perform EMV CA Public Key FileDownload.
On the POS: CSR Function → Network Menu → EPS Network Function → Perform EMV CA Public Key FileDownload.
On the POS: CSR Function → Network Menu → EPS Network Function → Perform Table Load.
On the POS: CSR Function → Network Menu → EPS Network Function → Perform EMV CA Public Key FileDownload.
On the POS: CSR Function → Network Menu → EPS Network Function → Perform Table Load.
On the POS: CSR Function → Network Menu → EPS Network Function → Table Function → Perform Card Table Load.
HPS
Tesoro/ARCO
On the POS: CSR Function → Network Menu → EPS Network Function → Trigger Pull Functions → Initialize Trigger Pull.
On the POS: CSR Function → Network Menu → EPS Network Function → Table Configuration → Initialize EMV PDL.
VAPS
Marathon
On the POS: CSR Function → Network Menu → EPS Network Function → Trigger Pull Functions → Initialize Trigger Pull.
On the POS: CSR Function → Network Menu → EPS Network Function → Table Configuration → Initialize EMV PDL.
On the POS: CSR Function → Reporting Menu → Close Day.
Citgo
On the POS: CSR Function → Network Menu → EPS Network Function → Trigger Pull Functions → Initiate Trigger Pull. Wait 5 minutes before the next step.
On the POS: CSR Function → Network Menu → EPS Network Function → Download EMV PDL.
On the POS: CSR Function → Reporting Menu → Close Day.
Phillips
Browse the tabs to choose the correct Base version.
On the POS: CSR Function → Network Menu → EPS Network Function → Request PDL.
On the POS: CSR Function → Network Menu → EPS Network Function → Batch close.
On the POS: CSR Function → Network Menu → EPS Network Function → Download EMV PDL.
On the POS: CSR Function → Reporting Menu → Close Day.
On the POS: CSR Function → Network Menu → EPS Network Function → Request PDL.
On the POS: CSR Function → Network Menu → EPS Network Function → Download EMV PDL.
On the POS: CSR Function → Reporting Menu → Close Day.
Chevron
On the POS: CSR Function → Network Menu → EPS Network Function → EPS Configuration → Request Parameter Tables.
Worldpay
On the POS: CSR Function → Network Menu → EPS Network Function → Trigger Pull Functions → Initiate Trigger Pull.
NBS
On the POS: CSR Function → Network Menu → EPS Network Function → Trigger Pull Functions → Initiate Trigger Pull.
BP
Contact the BP helpdesk at 888-274-3578 to “Stage a Card Table”. Keep them on the line.
On the POS: CSR Function → Network Menu → EPS Network Function → Initiate Trigger Pull. Wait 3–5 minutes for tables to apply.
Reboot the Commander (power cycle):
Confirm no customers are fueling/processing fuel sales.
Find the black AC/DC power cable on the back of the Commander.
Follow it to the power brick or wall outlet.
Unplug power, Wait 5 minutes.
Reconnect the power and allow the Commander to fully boot up. Wait until Status is A9 appears and DCRs return to normal.
Verify that the BP payment processor is online: Navigate to CSR Functions > Network Menu > Diagnostics Check Host Status. If it displays as Offline, contact BP for troubleshooting assistance.
If Online, contact Buypass to reset PDL.
On the POS: CSR Function → Network Menu → EPS Network Function → Perform Table Load.
On the POS: CSR Function → Network Menu → EPS Network Function → Perform EMV CA Public Key File Download.
Shell
Updates are pushed by Network (No Action Required on POS)
Table updates are periodically and automatically sent through the Wincor, no action is needed at the POS.
Not listed?
If you don’t see your Payment host network or Brand here, contact the Helpdesk.
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