EMV initialization(for indoor Pinpads)

This page shows the steps used for EMV Initialization

Use this when EMV needs to be re-initialized across all pinpads.

You need Manager credentials. Plan for a brief interruption. You will log POS out and back in at the end.

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Before performing Initialize EMV/POP Init on indoor Pinpad, confirm:

• Register is clear of Active sale.

This prevents Initialization errors and sale discrepancies.

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Using POS

1

Open EMV initialization

Go to CSR FUNC > Configuration Manager.

Log in with your Manager account.

Navigate to:

Payment Controller > EPS Configuration > EPS Global Configuration > EMV Initialization

EMV initialization (EPS Global Configuration)

2

Select all pinpads

Use Add All and move every device from Available POP List to Selected POP List.

After selecting Add All

3

Save changes (OTP required)

Select Save.

Save on the EMV initialization screen

When prompted, enter the one-time password (OTP).

Get the OTP using either method:

1. Select Generate OTP (right side). The OTP flashes on the Commander display in place of A9.
2. Or go to CSR FUNC > Maintenance > 10. Generate Config OTP.

OTP prompt after saving

4

Refresh configuration and restart POS sessions

Select Tools > Refresh Configuration.

Log out of all registers/POS.

Log back in.

Using BO PC

1

Open EMV initialization

On the back-office computer, open Configuration Client/C-store.

Log in with your Manager account.

Navigate to:

Payment Controller > EPS Configuration > EPS Global Configuration > EMV Initialization

EMV initialization (back-office)

2

Select all pinpads

Use Add All and move every device from Available POP List to Selected POP List.

After selecting Add All

3

Save changes (OTP required)

Select Save.

Save on the EMV initialization screen

When prompted, enter the one-time password (OTP).

Get the OTP using either method:

1. Select Generate OTP (right side). The OTP flashes on the Commander display in place of A9.
2. Or go to CSR FUNC > Maintenance > 10. Generate Config OTP.

OTP prompt after saving

4

Refresh configuration and restart POS sessions

Select Tools > Refresh Configuration.

Log out of all registers/POS.

Log back in.