circle-info
Use Ask for AI-powered, step-by-step instructions to resolve issues quickly.

angles-rightWhat to Expect After Submitting a Request

Automated confirmation and next steps

After you select Submit, you should receive:

  • An automated confirmation email right away.

  • A status email within 48–72 hours with next steps and upgrade instructions.

chevron-rightExample confirmation emailhashtag

This is a system generated email to confirm your request for VRSD Software Upgrade has been received.

You will receive another email within 48-72 hours providing a status of your request.

Thank you for choosing Verifone.

Verifone Support Team


Tips

  • To find your Service ID on the POS: CSR Functions > Maintenance > 12. Check for VRSD updates.

  • Your current application version is on the POS under Help > About.

circle-info

If you don’t get the confirmation email, check spam/junk first. Then resubmit.

Last updated