Earnify Configurations for Gilbarco

Configurations for setting up Earnify at site with Gilbarco POS with Commander setup.

Set up Earnify for site on Gilbarco PassPort + Commander.

Applies only to Gilbarco POS sites with Commander. Do not use these steps for VeriFone or NCR sites.

Before you start (inputs you need)

• Merchant ID: site-specific 6-digit Buypass MID (assigned by Fiserv / Payment Host).

• Site SVB: site-specific 7-digit SVB (used to build the Site ID).

If you do not know the Buypass MID, contact the BP HelpDesk to retrieve it.

1) Sign in to Manager Workstation (MWS)

1. On the POS, select Tools.

1. Select Manager Workstation.

1. Select Sign On.

1. Enter manager credentials.

2. Select Sign On.

2) Configure Mobile Payment (PassPort)

1. In Manager Work Station(MWS), go to Set up → Network → Mobile Payment → Mobile Payment Configuration.

2. Open the General tab.

3. Complete the following field entries

• Mobile Provider Name: Mobile Payment

• Enabled: Yes

• Merchant ID: <6-digit Buypass MID>

  • Note: Site-specific value, assigned by Fiserv (Payment Host).

  • If unknown, contact BP HelpDesk to retrieve.

• Site ID: bppap + <7-digit Site SVB>

  • Note: bppap must be in lower case & no space before SVB

  • Example: bppap1234567

• Host Address: glb1.na-rsca.bpglobal.com

• Port Number: 8495

• Use TLS: Yes

• OCSP Mode: None

• TLS Certificate Name: na-rscs.bpglobal.com

• Host Offline Alert Enabled: No

1. Select Save button at the top

Save should complete without errors. You will verify Online status later.

3) PassPort – Manager Work Station(MWS) Pricebook configuration

Pricebook: set Discountable flags (required for discounts)

Earnify reward discounts apply only to loyalty-eligible merchandise that is also flagged Discountable.

If the Discountable flag is not enabled, items will still earn points, but they will not be discounted. Validate that every department containing discountable merchandise has Discountable enabled. If a department contains discountable merchandise, the department discount flag must be set up (not just the item). Merchandise departments typically do not include Lottery or gift cards.

Select Department Maintenance (in MWS)

1. Go to MWS → Set Up → Store → Department Maintenance.

1. Select a department.

2. Double-click it, or select Change.

1. Check the Discountable box.

2. Click on Save button.

3. Repeat steps 2-5 for each department with discountable merchandise, except for products that may not be promoted on the app, such as lottery, propane etc.

If your Pricebook is managed through Back-Office

Mark eligible UPC codes as Discountable through the price-book software/tool.

Item check (in MWS)

1. Go to Pricing → Items.

2. Open the item.

3. Confirm Discountable is enabled under Options.

4) Open Commander Configuration (from MWS)

1. In MWS, go to Set up → Network → BP.

2. Select Commander Interface.

1. Select Commander Configuration from the menu.

1. Sign into Commander Config Client using PassPort Manager credentials

5) Commander: POS loyalty configuration

1. In Commander Configuration, go to Payment Controller → POS Configuration.

1. Open the POS tab.

2. Under Batch section, set Batch Close Period to Day.

3. Under Loyalty section, enable all options below:

   • Loyalty Enabled must be checked

   • Multiple Loyalty Discounts in same Transaction must be checked

   • Auth on Total must be checked

   • EPS PPG precedes POS PPG must be checked

1. Select Save.

OTP prompt will appear when you click Save

If an OTP prompt appears when you select Save:

1. Select Generate OTP.

2. Read the 4-digit code from the Commander device display.

3. Enter it into One-Time Password.

4. Select OK.

6) EPS Global configuration

1. Go to Payment Controller → EPS Configuration → EPS Global Configuration.

1. Open the Loyalty tab.

2. Under Loyalty Configuration Parameters, enable:

   • Enable Alternate ID

   • Display Host Messages

3. Select Save.

4. OTP prompt may appear, complete the OTP flow shown above to get the OTP and save the config.

7) Verify: PassPort Mobile Payment status is Online

1. On the PassPort POS, sign in to Cashier Workstation (CWS).

2. Go to Network.

3. Select Mobile Payment.

4. Confirm Network Status is Online.

If status is Offline, contact BP Technical Support.

8) Datalogic scanner issues

Scan the barcode below. Then test with an Earnify app barcode after a reward is claimed.

Technical Support

For Earnify issues, contact [phone], option 3, then 1.